Sterling, A First Advantage CompanyReviews of sterlingcheck.com

The email requesting consent was clear and made very easy to return

My agent was great. Helped me with my issue quickly.

This is a company that have no clue on doing back ground checks. I am still suprise why Uber keeps using them. They are very unreliable. I sent an email to them with forwarded documents requested and they said they got it, only to be told again that I have to open a new email address for background checks. This company will waste your money and time, they are heartless. I will never want to have anything to do with them again ever.

Everything went like clock work, thanks for the fast responses when I asked for something!

I have never experienced worse service than what I had to go through with this company. I completed my post office check weeks ago and received my DBS certificate 2 weeks ago yet they still haven’t done my background check? I tried emailing numerous times, no reply. Every time I call I wait for 50min to an hour for me to get through and when I do they don’t have any answers! Ridiculous. Do NOT use!!!

My experience with Sterling was for a pre-employment background check and drug screening. The company was very professional. Due to COVID-19, the drug screen lab assigned to me was booked solid for 2 weeks past my testing deadline. The customer service rep I spoke with was able to locate another lab location and actually made the appointment for me while I was on the phone with her. Great service and very friendly.

My experience with Andre was very pleasant, his customer service was excellent, and he was very patient when I was having trouble signing on.

I had so little information available to give and it was all figured out for me. Fantastic service. Made it beyond easy for me