Sterling, A First Advantage CompanyReviews of sterlingcheck.com

The customer service rep went out of her way to help me. For something that was old and last year. I thank her for getting me my information that made it able for me to work

Hi everyone I once again would like to Personally thank each and every Person who have taken their time and Patience to help me in this process!

I called and emailed customer service because the screen closed when I was going back to review the information I submitted. Both customer service groups responded quickly confirming they had everything they needed.

Had no problem that your company could not answer.

Very professional. Solve. Problems fast

The agents are exceptional - had to call twice, both times the agents took the time to properly identify the issue, figure out how best to resolve and communicate it clearly...So the agents get 5+ stars. The 4 star is due to the emails and portal - the messages in emails are not necessarily as clear as they could be, which is why we had to call in the first place. And the portal has no way to securely upload additional documentation when requested, which means email must be risked for sensitive documents. (Advice: Submit as much documentation as you can when completing the paperwork.)

The associates I worked with were very helpful!

My experience was awesome.