Katrice R.
On 5/13 I brought my vehicle to change…
On 5/13 I brought my vehicle to change the tire but service didn’t have any which I understand. Brought it back the next day after being there most of the day I went to pick it up. As I was getting into my car I noticed my window was Shattered. I spoke to the service manager and she started they it was nothing she could do. Then I spoke to sells manager. I was told that they would give me a loaner car then changed their mind after the business owner took responsibility for the glass. Rober Cook was called then I was told that there was no car’s availability. My daughter graduation form college and I had a parade therefore my window had tape on it and I could not wash. Also I have grandkids riding in the car which this glass could have fell on someone. Over the years I have bought seven cars with this company. I feel they the one making decisions pick and choose the ones that they want to help. I have seen how they help certain people. Marshell Rosette




