Juliana
Message to employers: AVOID AT ALL COSTS
I was told to do a pre-employment check through this company in which i tried to complete the survey as soon as i received it. Unfortunately, it has been an incredibly frustrating process as I have added all the required information but for some reason the system won't add it properly and stating I have an issue and cannot proceed to signing the document. I contacted customer service to find a solution to this in which it took 1 week and a bit to respond to my query. When they did respond, they gave me a generic answer which did not answer my query at all. I tried again and showed screenshots in which they yet again did not provide any real answers and solution. Considering it is a time-sensitive link it has caused so much stress and frustration and currently still no resolve.




