Sterling, A First Advantage CompanySterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mathew P.
Joke of a company, don’t even tell you if they reject your background check. Been waiting over two weeks out of work only to get told I have to do my background check again as my finger was in the corner of the picture. You’d think having only one job would mean you couldn’t mess it up but this company managed it
David
Why do they need the same information time after time after time. Incompetent at best. I truly hope, I never have to deal with them again.
Jamise M.
Horrible company!
Jay
They require you to spoon-feed them your data the entire process. Might as well make the candidates do their own background review ATP.
Jules P.
All of the 1 star reviews are accurate. I have experienced every single issue mentioned. Repeated requests for the same information, semi-coherent communications, requests for the wrong information, delays, you name it. Genuinely one of the most inept companies I've encountered, oh and processing EU data in India has some interesting GDPR/DP implications.
Ryan P.
Have had to deal with them twice now. They are paid to perform the employment verification but each time they relied on me, the applicant, to provide information they could have obtained directly from the employer via a phone call. Both times it has taken them WEEKS to verify employment. The first time I dealt with them it was literally ONE job they had to verify and it still took them WEEKS. With the recent check they requested more information from me to verify my own employment. To officially verify the employment time they need to contact the actual employers whose numbers are PUBLICLY AVAILABLE. Sterling's employment verification turnaround time has cost many people good jobs.
Meagan V.
I wish I could give 0 stars. It's almost unbelievable how awful it is to work with Sterling. I have worked with a few different background companies and have never seen anything this bad. The process usually takes weeks and it takes 3-4 days for them to solve even a quick issue like updating a status. Then they back date the completion date to make it look like they verified a file quickly
pa
i apply background verification for… i apply background verification for right to work, i am British citizen, only thing i dont have passport yet, i submit my nationality certificate, p45, payslip, original national insurance letter from job center, driving licence, resident permit card still this company decline my right to work status. what els you need to proof i have right to work? useless company for background check
