Sterling, A First Advantage CompanyReviews of sterlingcheck.com

Sterling people responded my request promptly and forward to the correct team. They are so nice.

Very pleasant lady... I can tell she likes her job...

My background check was completed within 2 days...Very Impressive, and when I called for a copy the client service representative was not only professional, but friendly and efficient. I received a copy of my background report the same day.

Greatest customer service experience while I needed the most.

This has to be the WORST background check company ever. They have taken over a month to finish my background check and I was set to start my new role on 1/30/23. Anytime I cll, they give me a surface level excuse as to why it hasn't been completed. Granted, I did all of the work for them submitting my information and whatnot. They also told me they 'expedited' my background check via phone and email, however after a month I have not started the role. FYI to employers: DO NOT USE STERLING. THEY ARE NOT EFFICIENT, PERSONABLE OR RELIABLE WHEN IT COMES TO GIVING UPDATES!! IF YOU WANT TO KEEP YOUR CANIDATE AND HAVE THEM START ON THE PROJECTED DATE, FIND ANOTHER COMPANY. It also doesn't help that the customer service is subpar and uninviting.

I didn't have many questions regarding screening process as everything was so clear and very responsive from support team. The original document (diploma) didn't need any translation. I can only say thank you for making this delicate procedures to go as smooth as possible.

Sterling made the process easy and quick. It was the easiest part of the hiring process.

my information for evalations/testing was prompt. Whenever I reached out to Customer Service for information I was greeted with professionalism and given the correct information as well as the willingness to go the extra mile to make sure my information was directed to the proper channels.