Eduardo A.
They're professional
At first I couldn't log in into my acc so I called and the representative was very helpful and professional also very friendly .

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Eduardo A.
At first I couldn't log in into my acc so I called and the representative was very helpful and professional also very friendly .
suchitra B.
Excellent and fast responsive
Heath S.
They are always on top of things and never left me hanging. If there was an issue that they found while doing my background, they will always call me to discuss it.
Enoude G.
I called for the first time. I needed accurate information related to my prior drug screening that I must attend to upcoming May 19th is the deadline. Customer service answered my questions customer service listen carefully to my concerns.
wagfur
Everything is so easy with this company
Lois T.
I was well taken care of with my issues on how to submit needed information, helping me understand the process. And Jenny J. took her time explaining what to do on my end. Thank you and keep that passion to help others.
Peggy C.
The experience was great.. the associate was so patient with me and handled my situation with care and really made me feel comfortable.. no long hold times, you guys do a very good job when verifying information, very professional in all aspects.
megan S.
The team was very quick and helpful