steezia.com Reviews | Read Customer Reviews of steezia.com

steezia.com Reviews | Read Customer Reviews of steezia.com

steezia.com reviews

48 approved reviews, newest moderated first

Mario F.
Aug 25, 2025
Arrived on time
Arriuved on time, helpful with email enquires as to fitting, however when I wanted to return them, there was quite a hassle, had to photo front and back of parcel, send them those photos plus the postage receipt with trackinhg number, return postage cost me £18.95, it took nearly about 2 weeks for the parcel to arrive back in China, they offered a quick refund of £100, but I had paid £169.50, no offer to pay back my postage, then they charged me for the postage to me of £15.00, so I only received a Refund of £154.50. So with the postage I made a loss of £33.95 When buying from China, please be very aware of the T & Cs
Response from steezia.comOct 15, 2026
We're sorry to hear about your experience. However, we believe there may be some confusion, as we are a US store, while your comments refer to a UK-based business. We are a US-focused online store, and we're currently unable to identify a purchase matching the details you've provided. We take customer concerns seriously and would never intentionally leave an issue unresolved. If your order was placed with Steezia, please contact our support team at [email protected] with your order number or purchase confirmation. We'll be happy to investigate and help resolve the matter as quickly as possible. Kind regards, Steezia Customer Support Team
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Parkinson
Jul 30, 2025
Whistling rubbish direct from China
Whistling rubbish direct from China, similar to products from Amazon but more expensive and less feedback regarding your order status.
Response from steezia.comMay 8, 2026
Dear Parkinson, We’re sorry to read your review. We are unable to locate a purchase under this name. Could you please contact our support team with your order number so we can review your case properly? Regarding the whistling you mentioned, this is typically related to fit or acoustic seal rather than a product defect. In most cases, adjusting the dome size or insertion depth resolves the issue. Please reach out with your order details and we will make sure your case is properly reviewed and supported.
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Lewis P.
Jul 30, 2025
Absolutely disappointed with this…
Absolutely disappointed with this company. I bought a hearing aid which never arrived. When asked for a refund I had no correspondence from them what so ever. I tried to return the product as it was no good. Never received a refund and never got any reply back to all my emails. Complete shambles DO NOT USE THIS COMPANY
Response from steezia.comAug 7, 2025
We’re really sorry to hear about your experience and understand your frustration. Please know that we’ve responded to all your emails promptly, but unfortunately, our messages have been bouncing back due to a full or inactive mailbox on your end. We’d love to resolve this for you — if you could kindly contact us again using a valid email address, we’ll be happy to look into your order immediately and ensure the issue is sorted. Your satisfaction matters to us, and we’re here to help.
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Mark P.
Jun 9, 2025
A big con don’t touch them
A big con don’t touch them ! Uk email address , uk address but comes from China . You will not receive full refund when returning , leave you £75 short . Don’t bother
Response from steezia.comOct 15, 2026
We're sorry to hear about your experience. However, we believe there may be some confusion, as we are a US store, while your comments refer to a UK-based business. We are a US-focused online store, and we're currently unable to identify a purchase matching the details you've provided. We take customer concerns seriously and would never intentionally leave an issue unresolved. If your order was placed with Steezia, please contact our support team at [email protected] with your order number or purchase confirmation. We'll be happy to investigate and help resolve the matter as quickly as possible. Kind regards, Steezia Customer Support Team
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Jo S.
May 28, 2025
Do not order from here
Do not order from here. We have been waiting for a full refund. We sent them straight back as they offered a 30 day money back guarantee. We haven’t received it and they were ordered in March we are still waiting do not buy or go through PayPal as they haven’t helped. Hopefully they will read this and respond?
Response from steezia.comOct 15, 2026
We're sorry to hear about your disappointment. Having reviewed your case, we can confirm that our support team worked with you to reach an agreed refund settlement, which was issued despite your returned parcel never reaching our facility. We remain committed to treating our customers fairly and resolving concerns professionally. If you believe anything remains unresolved, please contact our support team directly, and we'll be happy to assist. Regards, Steezia support team.
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Diane W.
May 22, 2025
after TWO days the hearing aids
after TWO days the hearing aids. or amplifiers. did not work. received a refund of. £50..58 p. a lot different to the. £168..00. THAT I PAID for them. so their 30 day refund policy. Since I wrote this review, the company have repaid a further £33.90, therefore £84.48 has now been refunded, as a gesture of goodwill. And we get to keep the aid.. Better than the initial refund, but not the same as full refund..
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Philip B.
May 17, 2025
Don’t bother dealing with this company
Don’t bother dealing with this company. The hearing aids were unsuitable so I returned them to China in November last year as instructed for a full refund. it cost me over £20 to send them back. I kept asking where my refund was and they offered me a 60% discount if I just accepted the situation now. I refused as I wanted a full refund. Absolutely nothing has transpired until today when the package I sent to China was returned to me! So I cannot recommend this company. they are a complete shower.
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kevin P.
May 15, 2025
Do not have anything to do with this…
Do not have anything to do with this company it is a total scam, they will charge for so called hearing aids which are totally unfit for purpose. These are obviously cheap imports that they pay next to nothing for and charge an extortionate amount for inferior goods then when you request a refund they insist that you have to send it back to china to an address which does not exist hence they are are returned 6 months later. While you are waiting they offer you a fraction of the amount you have paid when you ask for a refund as a final settlement.
Response from steezia.comMay 8, 2026
Dear Kevin, We’re sorry to read your review. Please reach out with your order details and we will make sure your case is properly reviewed and supported.
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