Contactlensdirect Reviews | Read Customer Reviews of contactlensdirect.com

ContactlensdirectReviews of contactlensdirect.com

3.68 reviews
Vision & Hearing
30 N GOULD ST STE R SHERIDAN, WY 82801, SHERIDAN, Wyoming

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Contactlensdirect

About Contactlensdirect

At Contact Lens Direct, we believe clear vision should be simple, affordable, and accessible. We provide genuine contact lenses from trusted brands at competitive prices, helping customers save without compromising on quality or safety.Our team brings years of experience in the optical and contact lens industry. By working directly with licensed manufacturers and authorized distributors, we reduce unnecessary costs in the supply chain and pass those savings on to our customers.We offer a carefully selected range of daily, weekly, and monthly contact lenses from leading brands, ensuring that every product we sell is authentic and sourced from approved suppliers.Your eye health remains our priority. Every order requires a valid prescription, which is verified before fulfillment to ensure compliance and safe lens usage.

Contactlensdirect (contactlensdirect.com) has 8 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: contactlensdirect.com
Website: contactlensdirect.com
Category: Vision & Hearing
Location: SHERIDAN, Wyoming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 75% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Contactlensdirect reviews

8 approved reviews, newest moderated first

Ali
Oct 21, 2026
Lowest Prices
I am quite surprised by this exceptionally low price.
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Jeff A.
Oct 14, 2026
Easy to use
Easy to use. Good price. Quick delivery. Good communication.
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C D.
Oct 9, 2026
Uncomplicated ordering process
Uncomplicated ordering process. Clear instructions
Response from ContactlensdirectOct 12, 2026
Thank you for your valuable feedback! We’re happy to hear you had a smooth ordering experience and found the instructions clear. We appreciate your support and look forward to serving you again!
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Christian P.
Sep 29, 2026
I never recieved the order
I never recieved the order, no communication at all Poor quality service
Response from ContactlensdirectOct 12, 2026
We’re sorry your order was delayed and that you did not receive timely communication about the delay. We’re glad to know the order has now been delivered. We will strive to improve our communication and take the necessary steps to prevent similar issues in the future.
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Sarah C.
Sep 23, 2026
Good price
Good price, delivered quickly
Response from ContactlensdirectSep 23, 2026
We’re delighted to hear that you were happy with our pricing and fast delivery. We really appreciate your support and look forward to serving you again.
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djm
Sep 10, 2026
NO verification of my order
NO verification of my order. Had to contact to remind them of my order. It took a month to get my order. I had to contact another company to rush me an order since I ran out of contacts.
Response from ContactlensdirectSep 23, 2026
We sincerely apologise for the delay and inconvenience you experienced with your order. We will make every effort to ensure that this type of issue does not happen again.
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Valerie G.
Aug 22, 2026
Speedy delivery and a great price on my…
Speedy delivery and a great price on my contacts!
Response from ContactlensdirectAug 28, 2026
Thanks so much for your feedback! We’re so glad you’re happy with the fast delivery. We truly appreciate your support and look forward to serving you again!
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Melody C C.
Aug 17, 2026
never answered my emails or phone calls
never answered my emails or phone calls
Response from ContactlensdirectAug 17, 2026
Hi Melody, Thank you for taking the time to share your feedback. We're sorry to hear about the frustration with reaching our team, as this isn't the experience we aim to provide. We've checked your order and can confirm it was successfully processed and delivered within 6 days, in line with our standard delivery timeframe. We take customer communication seriously and would love the opportunity to understand what happened on our end so we can address it directly. Could you please reach out to us again at [email protected], or reply here with a good time to connect? We're committed to making this right and appreciate the chance to turn this into a better experience. Thank you for your patience, ContactLensDirect Team
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