steezia.comReviews of steezia.com

I would like to say a VERY BIG THANK YOU to young lady called Rachel. I had a terrible experience with this Company last year trying to Return Hearing Aids. They treated me like a nobody. But I got a email from a Lady called Rachel looking into my Review last year and within 2 days I had Received my Refund and treated like a customer should be dealt with. All I can say is RACHEL, THANK YOU for looking after me, I would recommend this Company who now has some body who will look into your Returns, AGAIN THANK YOU, RACHEL Regards Wanda

They were very supporting with a problem of the shipping company not delivering the package with the hearing aids to me. After both of us tried several times to contact the company to find out where they were and when they would be delivered, it became clear they were not going to deliver them Steeza sent me a new pair by a different shipping company at no additional cost to me. I now have them and have been wearing them to see how they work. I find them to be the best hearing aids that I have ever used! They are small and very comfortable, I can wear them all day with no issues, the sound is clear, voices sharp and background noise are almost nonexistent. I would definitely recommend these hearing aids and management as top choice!!! You can depend on them to assist you if you have a concern.

I bought two pairs of hearing aids from Steezia and whilst they turned out not to be suitable for my hearing condition, the customer service from Alice was excellent. She always responded quickly and I did get my refund. It's a shame that the aids weren't suitable as they were a far better fit than my NHS ones - and they didn't make my ears stick out like the NHS ones. Anyway, full marks for Alice

It's not just the quality of a product that matters - it's the customer support and back-up too. I had some difficulty with my order, but Alice from Steezia couldn't have been more kind, understanding and efficient. Top marks in my case how the problem was resolved. Well done Alice and thanks to Steezia for sorting the problem out quickly.

Purchases steezia, hearing (r/h side) aid it worked extremely well so purchased the l/h side one, they are fantastic value for the money. Don’t pay thousands or even hundreds pounds on other hearing aids until you have tried these hearing aids, they are very small and very comfortable, Wi-Fi adjustable volume to suit your hearing requirements and almost invisible. I contacted customer service about an issue I had but resolved it through their website Q&A before I could a advise them I had resolved the issue Sofia contacted me within minutes to offer assistance. Great product, great customer service. 100% recommendation.

Customer services department was excellent in all communications and resolving my queries. I would thoroughly recommend this company.

Great service and when original wasn’t suitable they supplied a different one FOC

I ordered the hearing aids they came on time very good product but not suitable for me correspondent with Sofia and she was very nice and accommodating told me I could send them back or receive 30% of price witch I went for got to keep the product wasent very sure if the returning of them as could get lost or late in transit so opted for the 30% witch I am happy with rather than loose the lot mrs j higgins Scotland