Sapphire ResortsReviews of staysapphire.com

This company traps you in contracts. Their services aren’t worth it. Avoid them. Would of been zero stars!!!

We want to share our experience with Sapphire Resorts to warn others about the lack of service and support we’ve received since purchasing a timeshare membership. Unfortunately, our experience has been nothing but negative, and we feel completely let down by the company. Since buying the timeshare, my family and I haven’t been able to use it as promised. We were led to believe it would be a great opportunity for family vacations, but that hasn’t been the case at all. On top of that, we attended two meetings to upgrade our membership for more points, but when we politely declined, the representatives became rude, nasty, and unprofessional. It was an upsetting and alarming experience that made us lose even more trust in the company. We’ve tried countless times to speak to someone about our concerns, but no one has been able to help. Now, we’re stuck with a timeshare that doesn’t meet our needs, and we just want out of it. This is not a company we would recommend doing business with. We hope they will take this timeshare back and put an end to this frustrating experience8

Absolutely A total nightmare everything that they offered us was just to get us to sign the paper and they offered to give us time to think about it and the only one I X amount of dollars down so we did that then we come to find out they didn't honor the trips the $100 dining credit was for $2 here $4 there these people are like the used car salesman of timeshares I wouldn't recommend anybody doing this the process was approximately 4 months to get back my initial investment with my bank it was just ridiculous you call one office then they transfer you to Las Vegas and people in Las Vegas don't know the people in Orlando the people in Orlando says have the person in Orlando Works in Las Vegas don't even waste your time just spend the money and book it yourself straight garbage I wouldn't to recommend this for anybody

We feel we were coerced into signing a contract we did not want. We were held for approximately 6 hours until we signed the contract. We are extremely disappointed with the timeshare company. They made promises that were never fulfilled, and their dismissive responses to our complaints have been frustrating. We’ve spent over $12,000 with nothing to show for it, and they continue to demand more money to fix what should have worked from the start. Their refusal to cancel our membership or provide a refund feels unethical. All we want is to end this membership and move on. This has been an awful experience. Hope the right person muldn accts on our request.

If you’re considering getting involved with this timeshare company, don’t. Our experience has been nothing but a nightmare since the beginning. They’ve added late fees to our account that we absolutely did not earn, requiring constant follow-ups and arguments to address the inaccuracies. It’s exhausting. On top of that, using the membership has been an uphill battle. The process is overly complicated, and most of the time, we can’t even book what we want or need. It feels like a complete waste of time and money. To make matters worse, they absolutely refuse to let us out of the contract, no matter how many issues we’ve had or how little value we’re getting from this. It’s incredibly frustrating being stuck in something that you were sold as a “great opportunity” but has turned out to be nothing but trouble. Save yourself the hassle and financial loss. Avoid this company at all costs.

From the start, this timeshare has been riddled with false claims and hidden costs. We were never informed that the yearly dues could change and that these fees wouldn’t apply to our overall lease, all while we were already making monthly payments. Additionally, we were promised a trip to Hawaii with the purchase of our timeshare. Even though we completed all the necessary requirements, we were told that our paperwork had been lost. Consequently, we never received the trip. The financial losses stemming from this timeshare are staggering. Not only have we wasted thousands of dollars on something that doesn’t deliver as promised, but we also discovered that even using the timeshare requires additional payments. We’ve never been able to use it. Worse yet, we were told we could sell our unused weeks to make money. When we attempted to do this, we had to pay over $3,000 just to start the process. After paying, we received no updates, couldn’t get anyone on the phone, and were constantly given the runaround. It took involving our bank to finally recover the money, which was an unnecessary and exhausting ordeal. It’s not worth it.

I can’t say enough bad against this company. This mornings sales event was more than high pressure. They name called and shamed you into buying. We walked out on them. Senona Pines Resort I’m sorry we stayed here.

Sapphire timeshare is by far the worst decision I have ever made. It's sad when your own kind stabs you in the back for the almighty dollar. My recommendation is DO NOT BUY ANY TIMESHARE FOR SAPPHIRE. This is what the Bible speaks about the love of money is the root of all kinds of evil. Evil comes in all color shape and sizes. I learned a hard lesson. Please take heed do not be fooled by their smiles and lies. runnnnnnnnnnnn!!!!