Debbie
Great Customer Service!
I have ordered from Stateside many times over the past 6 months. My orders is always exact and shipped quickly. The customer service there is spot on. I will order from them again in the near future.
Stateside Bead Supply was founded in 2005 by Tim and Elaine Anthonise as a Direct Importer of Beads and Jewelry Supplies. Together they have over 50 years experience in the bead and jewelry industry.Stateside Bead Supplier is an online supplier of Magnetic Hematite beads, Magnetic clasps, Semi-precious stone beads, hard to find double drilled stone beads, Czech glass, Swarovski crystal, Metal beads and findings and much more.
Stateside Bead Supply (statesidebeadsupply.com) has 634 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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634 approved reviews, newest moderated first
Debbie
I have ordered from Stateside many times over the past 6 months. My orders is always exact and shipped quickly. The customer service there is spot on. I will order from them again in the near future.
Amber
For the most part I have been very happy with my orders through Stateside. My only complaint is that the don't give estimated ETA's on when the will have more of the beads that show as out of stock.
Response from Stateside Bead SupplyJan 29, 2015
We apologize for any inconvenience this issue may have caused. We strive to post arrival dates on items out of stock as soon as possible. If you need more information on any of our products, please don't hesitate to contact by phone or email and we will help you in any way we can.
paul
Timely delivery with great service, every thing in my order was correct and a good product
Marian
Every time I have placed an order my shipment comes within a few days and the order or package arrive not damaged
susan
very please with ease of website, quality of service.
Michelle
All the beads I've gottin have been beautiful and never had a problem for an item to be returned my jewelry is so much prettier with color
Annette
The rainbow magnetic beads looked colorful and shiny on the website. When I received them I was disappointed to see that they were not colorful or shiny and that they are very small compared to the picture. The picture does say not actual size. They also are much less magnetic than I thought they would be. I would not purchase any items from this company again. All that said, the order was handled quickly and I received the order very quickly. It wasn't the service I didn't like, it was the product.
Response from Stateside Bead SupplyJan 29, 2015
We are very sorry you were not satisfied with the beads you received. Please feel free to call us about returning them for a full refund. We aim to provide the best quality beads to our customers, and if you are not satisfied with any item in your order, simply return it. Each of our photos is listed with the actual measurements of the bead in millimeters. We supply a larger photo for customers to see the bead in detail. Our photos are an actual representation of our beads, some beads will vary due to the nature of the bead itself. Stones and some colors, like magnetic rainbow, may vary from bead to bead. If you are not happy with your product, please return it to us for a refund.
Richard
I am very satisfied with all the services I have had with stateside.