staterecords.orgReviews of staterecords.org

Response from staterecords.orgFeb 24, 2026

Hello Stacey, I appreciate your review and I'm sorry for the confusion. At the time of enrollment, you have agreed to our billing policy, which indicated after the seven-day trial is completed, additional billing would follow on a monthly basis. A confirmation email was sent detailing the same. This information can also be found in our Terms of Service, https://staterecords.org/terms. I've reviewed your account and can confirm that it has been canceled, and three refunds of $19.95 has been processed. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe! Best, Lovely Voice of Customer Specialist www.staterecords.org +1 833-922-2315

Response from staterecords.orgFeb 23, 2026

Hello Donna, Thank you very much for your 5-star review. We’re delighted to hear that you found the cancellation process straightforward and easy — we understand that this is not always the typical experience, so your feedback is especially appreciated. It’s also wonderful to know that our team member was polite and professional throughout your interaction. Providing a smooth and respectful customer experience is very important to us, and your comments reassure us that we are meeting that standard. Thank you again for taking the time to share your experience. Have a good one! Sincerely, Thamya Voice of Customer Specialist www.staterecords.org +1 833-922-2315

Response from staterecords.orgFeb 23, 2026

Hello Claudia, Thank you very much for taking the time to leave such a positive 5-star review. We are delighted to hear that Joan-Marie was clear and professional in assisting you, and that she was able to resolve the issue promptly after the incorrect site was selected while searching for unclaimed funds. We understand how confusing this process can sometimes be, and we are pleased she was able to provide the clarity and support you needed. Your kind comments regarding the value she brings to our organization are greatly appreciated. We will be sure to share your feedback with her. Thank you once again for your thoughtful review and for choosing our services. Have a good one! Sincerely, Thamya Voice of Customer Specialist www.staterecords.org +1 833-922-2315

Response from staterecords.orgFeb 18, 2026

Hello Michael, Thank you very much for your 5-star review. We sincerely appreciate your kind feedback and are pleased to hear that you experienced quick and attentive service from our team. Should you require any further assistance, please do not hesitate to contact us. We are always happy to help. Have a good one! Sincerely, Thamya Voice of Customer Specialist www.staterecords.org +1 833-922-2315

Response from staterecords.orgFeb 12, 2026

Hello Michael, Thank you very much for your 5-star review. We truly appreciate you taking the time to share your feedback. We’re delighted to hear that you were happy with the speed of our responses and the overall process. Keeping our clients informed and responding promptly is very important to us, so it’s wonderful to know this made a positive difference to your experience. We’re equally hopeful for a swift resolution and will continue to keep you updated every step of the way. If you have any further questions or need any assistance, please don’t hesitate to reach out. Have a good one! Sincerely, Thamya Voice of Customer Specialist www.staterecords.org +1 833-922-2315

Response from staterecords.orgFeb 8, 2026

Hi Soren, We're happy you're pleased with the prompt assistance. This is an experience we always want our customer to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe! Best, Lovely Voice of Customer Specialist www.staterecords.org +1 833-922-2315

Response from staterecords.orgFeb 8, 2026

Hi Sandra, Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe! Best, Lovely Voice of Customer Specialist www.staterecords.org +1 833-922-2315

Response from staterecords.orgFeb 3, 2026

Hello Nancy, Thank you for taking the time to share your feedback. We regret to learn that the information provided did not offer additional value beyond what you had already discovered through your own research. This is not the level of service we strive to provide, and we appreciate you bringing this to our attention. We are pleased to hear that our customer service representative was polite and able to assist you in authorizing a refund. Your feedback is important to us and helps us identify opportunities for improvement. Thank you again for your review. Sincerely, Thamya Voice of Customer Specialist www.staterecords.org +1 833-922-2315