staterecords.orgReviews of staterecords.org

Response from staterecords.orgMay 14, 2026

HI Stephen, I appreciate your review, and I'm sorry for the confusion. At the time of enrollment, you agreed to our billing policy, which stated that after the seven-day trial, additional billing would occur on a monthly basis. A confirmation email was sent detailing the same. This information can also be found in our Terms of Service, https://staterecords.org/terms. I can confirm that your account has been canceled and refunded. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe! Best, Lovely Voice of Customer Specialist www.staterecords.org +1 833-922-2315

Response from staterecords.orgMar 10, 2026

Hello Charles, Thank you for taking the time to share your feedback. We are sorry to hear about the experience you described and take concerns regarding billing and transparency very seriously. After reviewing our system, we were unable to locate an account associated with the name provided in this review. As a result, we are currently unable to investigate the matter further. To allow us to assist you properly, we kindly ask that you provide additional details so we can locate the relevant account. Please contact our support team at [email protected] and include the email address used for the purchase, the date of the transaction, or a link to the account in question. Once we receive this information, we will be happy to review the situation and provide further assistance. We appreciate your feedback and the opportunity to address your concerns. Sincerely, Thamya Voice of Customer Specialist www.staterecords.org +1 833-922-2315

Response from staterecords.orgFeb 24, 2026

Hello Stacey, I appreciate your review and I'm sorry for the confusion. At the time of enrollment, you have agreed to our billing policy, which indicated after the seven-day trial is completed, additional billing would follow on a monthly basis. A confirmation email was sent detailing the same. This information can also be found in our Terms of Service, https://staterecords.org/terms. I've reviewed your account and can confirm that it has been canceled, and three refunds of $19.95 has been processed. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe! Best, Lovely Voice of Customer Specialist www.staterecords.org +1 833-922-2315

Response from staterecords.orgSep 30, 2025

Hi, We're sorry to hear about your concerns, but after checking our records, we were unable to locate an account under your name. If you did sign up with us, we’d really like the opportunity to look into your experience and make it right. We do not engage in deceptive practices, and our cancellation process is straightforward—there are no hoops to jump through. Please give us a call or send an email to [email protected]. Rest assured, we're here to help. We take accusations like this seriously and would appreciate the chance to clarify and resolve any misunderstanding. Sincerely, Thamya Voice of Customer Specialist www.staterecords.org +1 833-922-2315