WillowEffortless weight loss, made for you. We connect patients with safe & effective weight loss medication, personalized for by board-certified doctors.
Willow (startwillow.com) has 369 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 224 reviews with 5 stars · Clear filters
Jennifer L.
Great customer service and the products are effective. Highly recommend.
Response from WillowJul 3, 2026
Hi Jennifer, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
Wendi
Overall, I’ve had a great experience! I wanted to lose about 15 pounds and I’ve reached my goal in less than 6 months. I just started on maintenance. I did the semiglutide shots. The medicine came to my house in plenty of time and the shots were easy and painless. At the beginning I had some issues with the doctors I was assigned (3 doctors the first 6 weeks) but I’ve had the same doctor since then. I was nervous to take the leap, but I’m so glad I did it!
Response from WillowJul 1, 2026
Hi Wendi, thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
Clint C.
I was skeptical at first, but after a couple of weeks, I noticed my appetite went way down and wasn't hungry at all. The nausea i can do without, but it comes with the territory. The staff is super helpful and doctor will take questions anytime. I have lost 45 fat pounds and gained 12 pounds of muscle following the program carefully as I can.
Response from WillowJul 1, 2026
Hi Clint, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
EP
I’ve had slow but great progress with Willow! I’ve lost 15 stubborn pounds that I wasn’t successful with otherwise over the past 6 months. The customer service has been great as well! Still about 10 pounds to go but hope to meet my goal weight soon. It’s been so nice to fit in my clothes again!
Response from WillowJul 1, 2026
Thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
Meaghan J.
I have lost 30 pounds so far since starting my weight loss journey. The doctor’s communication is always quick and reliable and my treatment plan is catered to my lifestyle. I tried the pills first and was not seeing any results, so after consulting with the doctor, we determined I should switch to the injection and it was the best decision I’ve made. I’m super happy.
Response from WillowJul 1, 2026
Hi Meaghan, thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
Amanda
Always get feed back asap...lovely product. And instructions are straight forward
Response from WillowJul 1, 2026
Hi Amanda, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
Mary Corder, AGACNP, FNP, E.
Great, super responsive customer service with real people and providers, not AI. One time they even re-shipped my order free of charge just because I had a concern about the room temperature of my product when I received it.
Response from WillowJun 30, 2026
Hi Mary, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
Kristen
Everyone is quick to help and answer questions and the treatment plan has been effective and easy to follow.
Response from WillowJun 26, 2026
Hi Kristen, we truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!