WillowReviews of startwillow.com

3.6369 reviews
Personal Care

Willow

About Willow

Effortless weight loss, made for you. We connect patients with safe & effective weight loss medication, personalized for by board-certified doctors.

Willow (startwillow.com) has 369 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: startwillow.com
Website: startwillow.com
Category: Personal Care
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Willow reviews

Showing 224 reviews with 5 stars · Clear filters

momi H.
Aug 14, 2026
Very quick, professional response time
Very quick, professional response time whenever I have had a question— whether it is through my doctor or customer service. I have always received my medication on time. Also, Red Rock is a very reliable compounding company.
Response from WillowAug 17, 2026
Hi Momi, we truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!
Laura O.
Aug 14, 2026
My experience with Willow has been…
My experience with Willow has been excellent. Communication has been great with the doctors and staff. I’ve always received my medication in a timely matter. I would highly recommend this company to anyone who is interested in taking a GLP-1.
Response from WillowAug 14, 2026
Hi Laura, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
Meagan N.
Aug 12, 2026
I'm actually switching back
I'm actually switching back to these guys from another company. Their medicine is so much more effective than other "bargain" sites. Their customer service is great and I truly feel valued. I am glad I'm making the switch back. When you think something is too good to be true, it probably is. That's why I think Willow's pricing and product quality are absolutely the right match.
Response from WillowAug 13, 2026
Hi Meagan, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
Meg Tyndall O.
Aug 12, 2026
I've been using Willow for 4 months now…
I've been using Willow for 4 months now and although they are a bit more expensive than other sites for GLP, I am sticking with them because I appreciate the fast response and personal physician care. Many other sites just dole out meds unsupervised and it's impossible to get a hold of a human. I also feel like their GLP combo with Vitamin B is really helpful.
Response from WillowAug 13, 2026
Hi Meg, thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
Cara H.
Aug 10, 2026
Great experience!
Most of the poor reviews here are about the medication not working and not about the experience with Willow, which is what TrustPilot if for. I've had a great experience with Willow and with the medication. They are responsive, up front about pricing, and offer support when needed. Not sure what else you could ask for!
Response from WillowAug 11, 2026
Hi Cara, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
Bridget C.
Aug 8, 2026
The customer service is outstanding
The customer service is outstanding! Product is wonderful.
Response from WillowAug 10, 2026
Hi Bridget, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
Mackenzie
Aug 6, 2026
Highly Recommend
I’m so sad to hear some people have not had success! I use the tirzepatide injections, and I had rapid success. The doctors are responsive and so is the support team. I’ve already recommended Willow to others and will continue to do so. I know Willow will make things right with the low-rating people if possible.
Response from WillowAug 7, 2026
Hi Mackenzie, we truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!
Jill
Jul 29, 2026
Great communication
Great communication - product works well and someone is always there to respond to a message.
Response from WillowJul 30, 2026
Hi Jill, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!

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