WillowEffortless weight loss, made for you. We connect patients with safe & effective weight loss medication, personalized for by board-certified doctors.
Willow (startwillow.com) has 369 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 224 reviews with 5 stars · Clear filters
Mishele B.
Easy to connect with a human. Customer service was quick and helpful.
Response from WillowMay 8, 2026
Hi Mishele, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
Heather
Wonderful customer service
Response from WillowApr 23, 2026
Hi Heather, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
Launa
The Dr's and representatives were always there to answer questions or offer help so quickly. Was a truely amazing experience!
Response from WillowApr 20, 2026
Hi Launa, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
Janice R.
Listened, Explored options and actively sought a solution and implemented the solution
Response from WillowApr 10, 2026
Hi Janice, thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
KC
Medication was on time every month, in great packaging. I lost 50 lbs & I am keeping it off!
Response from WillowApr 10, 2026
Hi KC, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
Jess S.
Great experience they are very helpful and my meds arrived quickly with no issues
Response from WillowApr 8, 2026
Hi Jess, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
Emily P.
I’ve received exceptional results from working with Willow on my journey to becoming a healthier version of myself. I highly recommend anyone considering using GLP-1 meds to check out Willow for an amazing experience. 😊
Response from WillowApr 8, 2026
Hi Emily, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
KBD
I have been using Willow for over a year now and the customer service has always been positive, prompt and helpful.
Response from WillowMar 18, 2026
You just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.