Orin H.
My initial impressions of this company…
My initial impressions of this company are mixed. Ordering was generally easy, though I did encounter an issue where the payment page did not reflect the discounted price. Fortunately, my credit card was charged correctly, but this is a glitch they should address, as it could cause customers to hesitate or abandon their purchase out of concern they’ll be overcharged. Another area of concern is dosing transparency. Their titration schedule is set at 2.2 mg, 4.4 mg, 6.6 mg, 8.8 mg, 11 mg, 13.2 mg, and 15 mg. While I don’t necessarily object to this structure, the increase from 12.5 mg to 13.2 mg is less than 1 mg, and this change was not discussed with me. I believe a physician should consult with patients when dose increases are this minimal. Additionally, there is no information provided about what the medication is compounded with, nor are patients given any options. I personally prefer B6, but there was no opportunity to choose. Pricing is reasonable at $720 for a three-month supply—neither the cheapest nor the most expensive. On a positive note, turnaround time has been excellent; my prescription reached the pharmacy in under 24 hours. While I do have several red flags and concerns, I’m willing to give the company a chance and see how things progress. UPDATE: I received medication today(Wednesday). Very prompt being that my script went to pharmacy. Product came cold and packaged very nicely, much nicer than I’ve experienced from any other telehealth. BUDs are 10 months out. So far so good. I actually will not be starting these meds for a few weeks and I will update.
Response from Start VergeFeb 19, 2026
Hi Orin, Thank you for taking the time to leave such a detailed and thoughtful review. We truly appreciate it! Regarding the pricing display issue: you’re absolutely right to flag that. The discrepancy you noticed was due to a temporary display glitch that was actively being worked on at the exact time you were ordering and was fully resolved within the hour. We’re glad to hear your card was charged correctly, and we appreciate you calling out something that could understandably cause hesitation for others. We’re very happy to hear your prescription was reviewed and sent to the pharmacy quickly, and that the packaging, temperature control, and BUD met (or exceeded) your expectations. Thank you again for giving us the opportunity to earn your trust. We look forward to supporting you as you begin treatment! — The StartVerge Team



