Very impressed with their super fast shipping, great communication!! The care provider they set me up with contacted me very soon after I signed up, she was very nice and helpful. So far very pleased with Verge. I will def reorder.
Response from Start VergeOct 15, 2026
Stacy, thank you so much for taking the time to share your experience! We’re so glad to hear that the quick shipping, communication, and helpfulness of the provider stood out to you. Our goal is to make the experience feel straightforward and supportive from the start, and it means a lot to hear feedback like yours.
We truly appreciate your kind words and look forward to continuing to support you along the way. If you ever need anything, our team is always here to help.
— The Verge Team
AM
Amber
Great service, competent provider!
Verge has been great so far. It only took a few days from filling out the form to the medication shipping from the pharmacy! Great customer service, competent and diligent provider!
Response from Start VergeJul 6, 2026
Thank you so much for your review; it truly means a lot to us!
AE
Allison E.
Wow, glad I switched to verge
Wow! What an amazing experience! Signing up was easy, and I even spent a little bit of time chatting with the provider as there was a little difficulty on my end. I feel like I made the right decision.
LV
Laurie V.
Amazing Customer Service Experience
I had been in my process since 11/18/24, lost 84lb with GLP 1. I decided to moved to this company recently and I was very apprehensive but let me tell you this company is great and legit. I order my GLP 1 and NAD for the first time on 05/15/26 and I received the GLP 1 first and I did not receive the my NAD, I can’t lie I started to get nervous and communicated with Customer Service by chat back and forth the communication was great and Today I finally got it my NAD.
So if your question is do I recommend this company…..yes 100%❤️
AS
ash
Kelsey helped me out so much during…
Kelsey helped me out so much during this process! I really appreciate her for telling me about verge and the amazing prices. Would definitely recommend
KB
Kd B.
Kelsey helped me so much through the…
Kelsey helped me so much through the whole process. She was available whenever I had questions, she was attentive, and she went above and beyond with responses. The company itself was extremely fast for my order and everything. Once I was approved it was 2 days for me to receive my package.
DG
Daphne G.
My first and last time
I regret switching to this company simply because of the pharmacy they use. Shipping time was VERY VERY SLOW, and once the medication arrived it was HOT, everything inside the package and the packaging itself was wet. I was not comfortable using the medication because it is suppose to be refrigerated , so arriving to me hot was a red flag, I asked to be refunded or to have another medication sent out to me, I was basically told that the medication was okay to use even though I expressed my concerns and described how I received it.( I also took pictures of everything) Needless to say it was my first and last purchase with them.
Response from Start VergeApr 6, 2026
Hi Daphne,
Thank you for taking the time to write a review.
For context, for all orders, we communicate a standard 7–10 business day processing window due to medications being compounded to order for each patient.
Regarding shipping, medications are packaged according to pharmacy protocols designed to maintain stability during transit. It is not uncommon for ice packs to thaw or for packaging to appear warm or damp upon delivery, depending on transit time and external conditions. This alone does not indicate that the medication has been compromised.
We have general guidance from the pharamcy that we relay to customers, but in situations like this, the dispensing pharmacy is the appropriate party to evaluate the shipment. Pharmacies can confirm whether medication remains suitable for use under normal transit conditions. Patients are encouraged to contact the pharmacy directly so they can review any concerns, including photos if available.
As outlined in our terms, prescription medications are not eligible for return, and we cannot refund once dispensed unless we have made an error.
We understand that situations like this can feel concerning, even after receiving guidance, and we’re always here to help provide additional clarity. If you have any further questions, please feel free to reach out to us at [email protected].
CH
Christina
So thankful that Kelsey encouraged me…
So thankful that Kelsey encouraged me to change over to Verge. An absolutely wonderful experience. The doctor listened and was willing to work with me! I look forward to continuing to work with Verge on my journey!
Response from Start VergeMar 15, 2026
Thank you so much for taking the time to share your experience! We're really glad Kelsey was able to point you in our direction and that your visit with the provider was a positive one. Our goal is always to make sure patients feel heard and supported, and it’s great to know that came through in your experience.
We truly appreciate you trusting Verge to be part of your journey and look forward to continuing to support you along the way. If you ever need anything, our team is always here to help.
— The Verge Team
