Starluck FlowersWe go above and beyond to send the most beautiful bouquets with flower delivery services in any neighborhood of your choice and we are fanatical about our customer service and user experience in our platform.
Starluck Flowers (starluckflowers.com) has 823 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Danubia B.
Ordered same day delivery flowers for my moms birthday and got an email an hour later saying canceled “ I am writing to inform you that your order has been cancelled. Unfortunately, the florist in your area was unable to deliver your flowers. I am not sure why this is the case, but I will investigate and make sure that it does not happen again.” It will take over a week for a refund they say, based on reviews, does anyone ever get flowers???
Buddy
Completely fake all around accept for taking your money.
Gina
I ordered flowers for my granddaughter she was expecting the. They never arrived and I'm out 37.00. I will find these people and I will get my money back.
Alfy G.
Ordered my Daughter flowers for Valentine’s Day to be delivered on Feb 13th. It’s the Feb 15 and I called Star luck because my daughter never got the delivery. They said my order was cancelled. I never received any notification and the excuse was not even clear. Never order from here again!
Jason W.
Do not use this company. Advertised next day delivery then cancelled the order completely. No notification other than email.
Stephanie S.
if I could give zero stars I would. ordered flowers before 11am on Friday. waited all day to see if they were delivered and at 3:30 called to follow up and they were already closed. called Saturday and the Woman that answered said I Was called and emailed (neither of those happened) To be informed they couldn't deliver it and said my money wouldn't be refunded for TEN DAYS then when expressing my dissatisfaction of service, I was hung up on. DO NOT USE THESE PEOPLE TERRIBLE SERVICE!!
Art
They sent an order confirmation for a flowers delivery on Valentine's Day. Two days later ON VALENTINES'S DAY, they sent an order cancellation. As I suggested to Staruck Customer Service, do NOT confirm an order you cannot fulfill. Apparently they act as a broker. In the future, I will deal directly with local florists.
Response from Starluck FlowersFeb 18, 2026
Hey there, Arthur! I have verified your refund on our end and I’ve gone into the system to push that refund once again just to be absolutely sure! Please take a look at your bank statement for “Starluck Flowers,” as the funds should be showing up there. Our local florist partner was unfortunately at their maximum capacity for the Valentine's Day rush, so they were unable to fulfill the delivery for the Your Sweet Smile bouquet. I’m always here if you have any other questions for me!
Brianna S.
I recently ordered flowers for my girlfriend. I spent $70 almost immediately my order was canceled. I received an email stating that I will receive a refund in 5 to 10 business days but after further review of other customer experiences, I am very afraid that I will not receive my refund. I’m not understanding if it was canceled the same day why the payment wasn’t reversed.
Response from Starluck FlowersFeb 18, 2026
Hellooo Brianna! I have checked and double-checked our system, and I can confirm that your refund has been verified and processed on our end! Please take a look at your bank statement for “Starluck Flowers,” as the funds are on their way back to your card. The reason for the cancellation was that our local florist partner unfortunately reached their maximum capacity during the Valentine's Day rush and couldn't fulfill the delivery for the Be My Love Bouquet with Red Roses. I am here and ready to help if there is anything else you need!
