Starluck FlowersReviews of starluckflowers.com

Horrible company. Cancelled order I. Minutes because they couldn't get a company to deliver ànd never issued me a refund. I think this company is just a front that delegates all flower creating and delivering to other companies ànd take some (or all) of the $$. Called. Emailed. No refund. Avoid.

On February 15th we ordered flowers to be delivered to our daughter and the order went through and money was deducted from our account at 246pm. At 323pm, I received an email stating the order was cancelled due to the florist in the area was unable to deliver the flowers. At 327pm, I received another email stating the we would be refunded our funds back to the account. As of February 24, 2026 I reached back out to the company to state we didn’t receive our refund. I was told it would be taken care of immediately. As of April 7, 2026 we still have not received our refund. I have called the company and they had me on hold for about six minutes and they tell me I will receive the refund in 3 business days. I told them if I don’t receive it by then I will be contacting my back to have this charge disputed. This is ridiculous!

Sadly, it's more like what went right. Nothing absolutely nothing. I called 2 days before placing my order, told them what I needed. Was told no problem. Got a quote of $79.99. OK wonderful. Called back 2 days later and asked for the person again. Was passed around 5-6 times ok just went with the next person to pick up. Told the person what I told the person 2 days before. I was given a price of $113.64. Ok done. I gave my info, repeated my email several times. Placed the order ok daughter is getting that birthday gift form mom 1,500 miles away!! I have never order flowers online.... Didn't get the confirmation email right away. OK maybe they send a pic of it, ok cool. Day of delivery yes Easter. I get a feeling. I call I get told they sent an email to cancel that morning. To the WRONG email. They had put an s in it..... But they told me they had sent me an email that morning. So all the thing I set up to go with this gets shot to shit.

DO NOT USE THIS COMPANY!!!! I WOULD GIVE THEM A ZERO IF I COULD. I PURCHASED FROM WHAT SAID TO BE LOCALLY OWNED, FAMILY OPERATED. NO SUCH THING!!!! THE MIN I PLACED MY ORDER AND THEY TOOK THE MONEY, THE ORDER WAS CANCELLED. I HAVE HAD SEVERAL FUNERALS THIS MONTH ALREADY AND CAN'T AFFORD TO HAVE MY MONEY TAKEN AND WILL BE REFUNDED IN 5 TO 10 BUSINESS DAYS.

Belive the reports of it being a scam. They did exactly what every review said they would, which was to charge my credit card the cancel my oprder with no intent on refunding the money. I am filing a brief with my State Attorney Generals Office to stut these scammers down! STAY AWAY!!!!!

I ordered flowers on 3/13/26. An hour later, I received an email stating it was out of the area of delivery, they would refund my$$. This never happened. I called, they stated me they would refund me the $70.35. Of course it never happened. I'm wondering if any one received what they ordered?

Ordered flowers for my daughter’s birthday on 3/22. They immediately emailed they couldn’t fulfill my order and I would receive a refund. At that point the charge was still “pending” so if they truly had sent the refund it would not have posted. It has been more than 10 business days so I just disputed the charge with my bank. Very questionable business!

I read the bad reviews after ordering so I called. Got the same response that they can not deliver to that area an my order was cancelled. I am furious. Sometime they will refund the money but I doubt it. It is a scam and should be shut down