Starluck FlowersReviews of starluckflowers.com

I ordered birthday flowers for a client’s daughter’s birthday who was celebrating at one of our luxury properties. It was confirmed for Same Day Delivery and my card was charged. 10pm. No delivery. I attempted to track the order using their tracking system by entering the order number and my email but it does not work. I emailed to find out what was going on and they responded by cancelling the order stating that for some unknown reason, the local florist did not deliver and that they will refund. Huge dissapointment and highly unprofessional. I see this is a regular thing for them. Now I am concerned about them being a potential scam.

It's a total scam took my payment and no flowers delivered !!!

Placed an order for 2 floral arrangements for a birthday. I was charged immediately but order was canceled within 12 hours with no refund. this website is a scam.

Starluck flowers is a fraud! I’m more upset with google for referring them

This place is a piece of crap after ordering flowers for a funeral and taking my money and waiting for the same-day delivery to cancel my order supposedly because they can’t deliver at the location when it wasn’t a problem before I paid when they asked me for the address plz be careful with these people

Terrible to deal with. Will never use again. Called up to order flowers to be delivered the same day as I found out about a happy event. The guy said they can deliver to the address in California and was in that town and can do the same day and before 5 pm. Never received a confirmation but they charged my card. Later I called to find out the status of delivering and said they cancelled it as the company they work with couldn't deliver but never informed me despite taking my email. Was too late to order elsewhere. Very non professional.

Worst experience canceled my order on the day of delivery at 6 AM. Hasn’t refunded my money since February 14. Of that, it cost me an additional $120 at another floral company to send flowers the same day for my daughter. So I would avoid using their online service or them in general because they have crappy customer service and will just take your money.

Total SCAM! We went with this company because we thought we were using a local florist. They confirmed the order and then shortly before it was supposed to be delivered they cancelled the order and said they would issue a refund. That was several months and multiple emails ago, each time Starluck confirms they are issuing a refund and it nevers happens! They are a Scam.