Starluck FlowersWe go above and beyond to send the most beautiful bouquets with flower delivery services in any neighborhood of your choice and we are fanatical about our customer service and user experience in our platform.
Starluck Flowers (starluckflowers.com) has 823 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 483 reviews with 1 star · Clear filters
William C.
Our order was cancelled immediately. An email was posted the same day indicating a refund was processed. Four days later, our credit card was charged for the order. Twenty days later, no refund has been made to our credit card account.
Valerie V.
What a terrible experience! Do not order from this company. I thought they were a local florist but they are a broker. Order placed then immediately cancelled. 10 business days later no refund!! Customer service does not care and told me to wait a few more days. Do not waste your money and time!!
Response from Starluck FlowersMay 20, 2026
Dear Valerie, Please be assured that your refund was fully processed on our end immediately following the cancellation. Your order for the Heartstruck Bouquet had to be canceled because our local florist partner in your delivery area did not have the specific red heart vase in stock, and we did not want to compromise on the design you selected. In these instances, our protocol is to automatically and immediately release the funds back to the customer. As the transaction is finalized on our side, the processing time now depends entirely on your banking institution. Best regards,
Kimberlee S.
Scam, they will Keep charging you over and over
Frannie F.
SCAM! They took my money and never delivered the order and never sent a refund.
Kate A.
I feel like an idiot for not reading reviews before placing an order. This company is a scam. Your flowers will never be delivered. They take your money and immediately cancel. I am still waiting on my refund, which, by reading other reviews, I am sure I will also never receive and have to file a report with my credit card company. This company needs to be shut down.
Lori G.
Total SCAM!!! If you ordered from them call your bank change your card. It’s to bad you can’t even order flowers for a loved one. They are horrible people!!!!
Ellen B.
FRAUD. Reported them to the BBB they take your order, put the payment through and immediately send an email saying there are no florists in the area. DO NOT give them your information: it's FRAUD. Call the number, there is NO such business.
Ana C.
I ordered flowers on line from StarLuck on April 11th, almost immediately they sent an email saying that they could not deliver them and were refunding my money. On April 15th I got a charge on my credit card for the full amount. I emailed them and they replied that they were still "working" on the refund. Now I see numerous others who have had the same experience. Lesson learned! $86.57 down the drain. DO NOT ORDER FROM THEM!!!
