Starluck FlowersReviews of starluckflowers.com

Response from Starluck FlowersOct 18, 2026

Dear Mandy, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersOct 18, 2026

Dear Katrina, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersOct 18, 2026

Dear Dale, We would like to clarify what occurred with your Brilliant Birthday Blooms order. This purchase had to be canceled because the recipient's delivery address was located outside the active coverage area of our local partner florist network. We never hold customer funds for unfulfilled deliveries. While your full reimbursement was issued immediately at the time of cancellation, our billing team has manually re-pushed the refund transaction through our payment gateway today to ensure complete clearance across banking systems. Please allow standard financial processing timelines for your card issuer to reflect the credited balance on your statement. Best regards, Starluck Flowers Team

Response from Starluck FlowersOct 18, 2026

Dear John, Thank you for sharing your feedback. We would like to clarify what occurred with your Sunset Radiance Bouquet order. This purchase had to be canceled because the recipient's delivery address was located outside the active coverage area of our local partner florist network. We never hold customer funds for unfulfilled deliveries. While your full reimbursement was issued immediately at the time of cancellation, our billing team has manually re-pushed the refund transaction through our payment gateway today to guarantee complete clearance across banking networks. Please allow standard financial processing timelines for your card issuer to reflect the credited balance on your statement. Best regards, Starluck Flowers Team

Response from Starluck FlowersOct 18, 2026

Dear Nancy, We want to address your review regarding the Enchanting Garden Bouquet purchase. The order had to be voided because local routing constraints and cutoff limits prevented our partner flower shop from completing the arrangement safely within the same-day delivery window. When same-day fulfillment is no longer feasible, our protocol is to cancel the transaction right away so customer funds are freed up immediately. The complete refund was finalized through our billing platform right upon cancellation. Best regards, Starluck Flowers Team

Response from Starluck FlowersOct 18, 2026

Dear Brandon, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersOct 18, 2026

Dear Tami, We would like to clarify what occurred with your Enchanted Moments Bouquet order. This purchase had to be canceled because local dispatch and delivery schedules for same-day fulfillment could not be safely accommodated by our partner florist in that area. Holding customer balances is never our policy. Your full reimbursement was successfully processed and released on our billing system at the exact moment of cancellation, with zero delay from our platform. Standard banking processing timelines govern when your card issuer reflects the credited amount back on your statement. Best regards, Starluck Flowers Team

Response from Starluck FlowersOct 18, 2026

Dear Customer, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,