Starluck FlowersReviews of starluckflowers.com

Order cancelled immediately after placing. Promised refund but has not shown up. Multiple emails asking when can i expect to see a refund. I get the same AI answer. Do NOT use these guys Update - I called my bank and after 45 days I finally got a refund. Use this company at your own risk.

I placed an order a few hours later they canceled it saint the flurries in the area can't complete the order. I received an email saying my refund is being processed weeks later still nothing. I have emailed asking about my refund and u get automated responses back. DO NOT USE!!!!!

Do not order from here. They charged me twice & cancelled the order despite saying “local delivery”. It took several emails & calls to get it back.

Ordered flowers from Starluck, charged $86.39. Order was cancelled within hours, refunded $51.59!! Starluck never intended to deliver flowers. It’s a scam and Starluck needs shutting down!!

I ordered an Orchid for same day delivery. The order was processed and my credit card was charged, then I received a cancelation email the next day, with no explanation as to why the order was canceled nor any offer to remedy the problem this caused.

When she promised the moon and then told me that my card was declined, I knew it wasn’t possible. Told her I would get another card and call her right back. Went to my credit card’s account and saw that they had declined due to Fraudulent claims filed on this company. Came to Trustpilot and saw all the other complaints and I was grateful for dodging a bullet!

Update: I have received a full refund finally, after multiple emails and conveniently, after I filed a dispute with my bank and a complaint with Better Business Bureau. My purchase and order cancelation date was 4/13. The refund didn't post till 4/28. After reading other reviews, I count myself lucky that I got my money back. Absolute scam! DO NOT USE THIS COMPANY! Taking advantage of people ordering funeral flowers is the kind of low that I haven't experienced before. Ordered flowers after a tragic and unexpected death of a loved one in another state. They promptly charged me, only to cancel the order a couple of hours later. 13 days later, still no refund. The "refund receipt" is so obviously photoshopped, it's wild. So, on top of grief of losing a loved one, I now beat myself up for not recognizing a scam. SHAME ON YOU!

Be aware - the "company" is a scam!!!!! No deliveries, no refunds. All their e-mails sent with promises of refunds have been generated by AI. All "communications" are communications with bots. Nothing real. Calls, emails to them are useless. To get your money back, if it was payed with a credit card, initiate dispute on your purchase.