Durples D.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! I would give zero stars if I could. I placed 2 separate orders online for flowers. Money was immediately withdrawn from my account and then I received an email saying my orders were canceled and I'd receive a refund. Almost 1 month later..NO REFUND. I emailed company and they were quick to send an apology and assured me my refund would be processed quickly. 1 week later I have still not received a refund. I feel this company is a scam and is just stealing money! DO NOT ORDER FROM THIS COMPANY!
Response from Starluck FlowersJun 7, 2026
Dear Jodi, We would like to address your concerns regarding the canceled orders. The cancellations occurred because our local florist in that specific region had reached their maximum capacity limit for the day and was unable to take on more deliveries. Our system fully processed and issued the refunds for both orders immediately after the cancellation. Since the transaction is complete on our end, any remaining delay is entirely due to standard bank processing times. We suggest checking with your card issuer or bank for further details on the arrival of your funds. Best regards,



