Starluck FlowersReviews of starluckflowers.com

Total Scam - Do not Use - Cancels order within minutes and promises a refund but never does. Credit Card provided 1-800 Phone number with the purchase is no good.

It's a scam. You place the order and almost immediatly get an email back saying they cannot deliver there and will issue a refund - which they never do.

I placed an order on 3/10/26, shortly after the order was placed it was cancelled. The email said that the florist in my area was unable to deliver the flowers and I would be receiving a refund in 5-10 business days. Not sure how the florist in the area couldn't deliver the flowers when they were scheduled to be delivered for 2 days. It is now 5/6/26 and I still have NOT received my refund! They keep assuring me I will receive my refund. At this point I will be filing fradulent charges with my bank.

There a scam. Tried to buy my long distance bf some stuff they stole 98$ from me and cash apps refund turned into after pay so I still have to pay them automatically.

On 4/9/2026, I placed an order with Starluck for a spray arrangement to be delivered on Saturday, 4/11/2026, for a funeral/wake in North Carolina. My payment was confirmed. Despite this, I received an email on 4/10/26 stating the flowers could not be delivered. This was in direct contradiction to my order instructions. I have made multiple attempts to contact them via email, but have only received stalling responses, with promises of a refund that have not been fulfilled after nearly a month. This is unacceptable, especially given the nature of the order. I am now requesting an immediate refund. If a refund is not processed within 3 business days, I will be filing a dispute with my credit card company for services not rendered, as well as submitting complaints to the Better Business Bureau and the FTC.

I wish I had read the reviews before I ordered sympathy flowers for my family member. My experience was the same as most of their reviews. I ordered flowers to be delivered next day for the Memorial Service and paid for them. The next day, I received an email that they were cancelling the order because they were unable to fulfill the order. I received another email same day that they were processing the refund on March 31, 2026. On May 1, as I was paying my credit card bill, I realized that they never issues the refund. I attempted to call them at the published telephone number and was connected to an automated message about winning a free medical device. I immediately contacted my merchant and started the dispute process. Do yourself a favor, DO NOT ORDER FROM THIS COMPANY. It’s so upsetting that despite all the negative reviews and complaints, they are still able to do this to people.

3 orders were cancelled by them still waiting on refund 3 weeks now

Who does this?!?!?!? I ordered a beautiful bouquet for a fricking funeral!!! I got the email that they canceled the order and have supposedly issued a refund. We'll see. It's too late for me to get flowers to Michigan from Florida. What a bunch of assholes! They need to go out of business.