Starluck FlowersWe go above and beyond to send the most beautiful bouquets with flower delivery services in any neighborhood of your choice and we are fanatical about our customer service and user experience in our platform.
Starluck Flowers (starluckflowers.com) has 823 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Niki H.
I'd rate them zero stars if I could. Charged me then said they couldn't deliver. Gave refund and I ordered flowers from another florist. Then, they charged me AGAIN with NO NOTIFICATION and subsequently delivered a cheap, awful looking arrangement that was nothing like my original order.
Steve
They never deliver my order and refuse to refund . I have called them 5 times over 5 weeks with the same. " you will have a refund in 2 days. Had to call my bank and open a fraud claim. Don't trust this company
Mike
This is a scam site. They never delivered the flowers and said that they would return the credit card charge in 5-7 days. They never sent back my money and would not return any emails.
Monica D.
I ordered flowers, five minutes after completed order they canceled. They took my money, and 5 weeks later I am still trying to get my money back. As you can see they claim i recieved my refund, and as if today I have not!
Response from Starluck FlowersJun 22, 2026
Dear Monica, We would like to address your concerns regarding the cancellation of your Bee Sweet Bouquet order. This order was canceled because it could not be fulfilled within the same-day delivery window due to local florist routing schedules and capacity limits for the day. Our protocol when same-day fulfillment is unavailable is to issue an immediate cancellation so you are not left waiting, giving you the immediate flexibility to seek alternative options with another florist so your plans are not disrupted. Although the refund was issued from our platform immediately upon cancellation, we have manually pushed the refund through our billing system a second time to guarantee everything is finalized on our side. Best,
Kuba G.
Placed an order. They contacted me few days later saying that the order won't be delivered and I'll receive a refund. 2 months later. No refund. They took the money. I see that other people write about the same issue in the comments. This looks like scam!
Mark L.
Starluck Flowers appears to be a rip off . They confirmed my order and then a few minutes later cancelled it saying it out of their delivery area. I was told they would credit my card. When I got the credit card bill There was no credit. I called and was told that it would be looked into. I told them I was going to dispute the charge with my credit card company. Within about 10 minutes the credit was issued. Be smart and do not deal with this business.
Brittany B.
I ordered online and immediately received a cancellation. After receiving the cancellation I looked up the sites reviews and see that this is a common occurrence. I immediately filed a dispute and reported this company. Others say they have not received their promised refund.
Richard
Do not order flowers from this company. They are a scan. They will take your order and money and the. A few hours later cancel the order and say they will refund in 8-10 days. Still no refund.
Response from Starluck FlowersJul 10, 2026
Dear Richard, We would like to address your review regarding the cancellation of your Full Of Love Bouquet. This order had to be canceled because the address was out of the delivery area of our local florist. Our rule when same-day fulfillment is unavailable is to issue an immediate cancellation and release the payment back to your account. Our priority in doing so is to ensure you are not left waiting, allowing you to seek alternative options with another florist so your plans are not disrupted. Since the transaction was fully processed and released on our end immediately following the cancellation, any remaining time depends entirely on standard banking procedures. Best regards,
