Starluck FlowersReviews of starluckflowers.com

Response from Starluck FlowersJul 20, 2026

Dear Lisa, We would like to clear up what occurred with your Pretty Please order. This purchase had to be voided because the delivery destination exceeded the physical service zone covered by our local shop. Our standard rule for out-of-range orders is to void the transaction right away. To verify that this transaction is completely finalized on all networks and to avoid system holds, our team has manually re-pushed your refund through our processor. Your bank will reflect the returned funds according to their standard posting schedule. Best regards,

Response from Starluck FlowersJul 10, 2026

Dear Leighann, We would like to address your concerns regarding the cancellation and pending refund for your Spring Has Sprung Mixed Basket. This order had to be canceled because the local flower shop in charge of fulfillment lacked the necessary items to replicate the arrangement safely without compromising its design and quality. Our platform is designed to process and release refunds automatically the moment a cancellation occurs. To guarantee your transaction is cleared perfectly and to ensure there are no technical interferences delaying your funds, we have just manually pushed your refund through our system once again. The funds will reappear in your account balance in accordance with standard financial processing windows. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Tiny, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Quavon, Thank you for your review. We would like to clarify that your order for the How Sweet It Is arrangement was canceled because the destination address was located beyond the functional coverage zone of our local florist network. When an order cannot be routed, our immediate procedure is to cancel the order and release the funds. To ensure this transaction is fully cleared without any system delays, we have manually re-pushed your refund through our billing platform today. Please allow standard financial processing timelines for the credit to post to your statement. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Henry, Thank you for your feedback. We would like to clarify that your order for the How Sweet It Is arrangement was canceled because it was submitted past our local florist's daily cutoff time for same-day delivery. When an order cannot be scheduled in time, our system automatically voids the transaction and releases the payment. This full refund was successfully processed and finalized on our end right at the time of cancellation. Thank you for confirming that your funds have already cleared in your account balance. Best regards,

Response from Starluck FlowersJul 10, 2026

Dear Annette, We would like to address your review regarding the cancellation of your Playful Daisy Bouquet order. This order had to be canceled because the local flower shop in charge of fulfillment lacked the fresh pink lilies necessary to replicate the arrangement properly without compromising its design and quality. Our protocol when a primary floral component is unavailable is to immediately cancel the order and release the payment back to your account. To verify that this transaction is completely cleared and to avoid any system interferences, we have manually pushed your refund through our system once again. The funds will reappear in your balance in accordance with standard banking processing windows. Best regards,

Response from Starluck FlowersJul 10, 2026

Dear Debra, We would like to address your review about the cancellation of your Bee Joyful Bouquet. This order had to be canceled because the local flower shop lacked the specific, specialized vase needed to create the arrangement properly without losing its quality and look. Our rule when a special item is missing is to cancel immediately and release the payment back to you. This transaction was successfully voided on our side the exact minute the cancellation happened. The funds will show back in your balance according to standard bank processing times. Best regards,