Starluck FlowersReviews of starluckflowers.com

Response from Starluck FlowersJul 20, 2026

Dear Ellen, We would like to clear up what happened regarding your Arrive In Style order. This purchase had to be canceled because local routing schedules and late timing prevented same-day fulfillment by our partner shop. Our rule when a same-day order misses the cutoff is to void the transaction immediately. This void was successfully finalized on our side right away, meaning your card was never officially charged. Your financial institution will drop the temporary authorization hold in accordance with their standard posting schedule. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Tammy, Thank you for sharing your feedback. Your order for the Spring Has Sprung Mixed Basket was canceled because our local florist experienced a stock shortage of fresh purple irises, which are essential to this seasonal arrangement. Because we refuse to substitute key blooms without maintaining full arrangement quality, we issued a cancellation instead. The full refund was completely processed and finalized on our end at the time of cancellation. The returned funds will reflect in your balance according to your card issuer's standard processing window. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Leah, Thank you for your review. Your order for the How Sweet It Is arrangement was canceled because the recipient's address fell outside the active delivery zone of our local florist network in that region. When a location cannot be reached, our system immediately cancels the order and releases the full payment back to your account. This refund was completely finalized on our end at the time of cancellation. Please allow standard financial processing timelines for the credited amount to reflect on your bank statement. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Sharon, We would like to address your review regarding your Arrive In Style purchase. Our system logs show only one single order under your details, which was immediately canceled and voided. To ensure your payment provider has received full confirmation and to clear any lingering bank holds, we have manually re-pushed the voided status through our billing platform today. The pending status on your account statement will automatically release following your bank's standard processing window. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Kathleen, We would like to clarify the details regarding your Upsy Daisy Bouquet delivery. Our partner shop fulfilled the exact requested bouquet structure and intentionally enhanced it by incorporating two additional premium roses beyond the standard stem count. While seasonal variations and flower enhancements can subtly shift the overall look from our gallery photo, this addition was made specifically to increase the size and value of your gift. We appreciate your feedback as we continue to maintain high design standards. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Melissa, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Schlee, Thank you for your review. We would like to clear up what happened with your Whisper Soft Bouquet order. This purchase was canceled because the delivery destination exceeded the active service range of our local florist. Because the order could not be fulfilled, the transaction was voided immediately, ensuring no funds were permanently captured by our system. To verify that this cancellation has cleared seamlessly with your bank, we have manually re-pushed the void status through our billing system today. Any temporary hold on your account will drop automatically according to your card issuer's standard release schedule. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Monica, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,