Starluck FlowersReviews of starluckflowers.com

Response from Starluck FlowersJul 31, 2026

Dear Penny, We would like to clarify the details regarding your Marvelous Mosaic Bouquet order. We operate a nationwide network fulfilling hundreds of floral orders every day by pairing with trusted local flower shops. This purchase was voided because the recipient's address fell beyond the operational delivery radius of our local florist in that area. To verify that this transaction is completely finalized on all networks and to clear any bank holds, we have manually pushed your refund through our processor a second time. Your bank will reflect the returned balance in accordance with their standard posting schedule. Best regards,

Response from Starluck FlowersJul 31, 2026

Dear Kim, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Moryt, We would like to address your review regarding the cancellation of your How Sweet It Is order. This order had to be canceled because the requested location fell entirely outside the available delivery zone covered by our local flower shop partners. Our standard rule when an address is outside our delivery range is to issue an immediate cancellation and release the payment back to your account. To verify that this transaction is completely cleared and to avoid any system interferences, we have manually pushed your refund through our system once again. The funds will reappear in your balance in accordance with standard banking processing windows. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Marta, We would like to address your review regarding the cancellation of your Cotton Candy order. This order had to be canceled because our local florist partner in that region hit absolute capacity for the day and could not accept more deliveries. Our standard rule when an order cannot be fulfilled is to process an immediate cancellation and release the payment back to your account. To verify that this transaction is completely cleared and to avoid any system interferences, we have manually pushed your refund through our system once again. The funds will reappear in your balance in accordance with standard banking processing windows. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Cindy, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersJul 21, 2026

Dear Suzanne, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Paige, We would like to address your review regarding the cancellation of your Sweet Hummingbird Bouquet order. This order had to be canceled because the local flower shop in charge of fulfillment lacked the specific keepsake vase necessary to prepare the arrangement properly without compromising its design. Our standard rule when a specialty item is unavailable is to process an immediate cancellation and release the payment back to your account. To verify that this transaction is completely cleared and to avoid any system interferences, we have manually pushed your refund through our system once again. The funds will reappear in your balance in accordance with standard banking processing windows. Best regards,

Response from Starluck FlowersJul 20, 2026

Dear Jennifer, Thank you for your review. Your order for the Stained Glass Blooms Bouquet was canceled because our local florist in that area did not have the exact specialty vase in stock to assemble the arrangement correctly. Our protocol in these situations is to immediately release the full payment back to your account, which was completely executed on our side at the moment of cancellation. Your bank will reflect these returned funds according to their standard posting schedule. Best regards,