Starluck FlowersReviews of starluckflowers.com

Response from Starluck FlowersAug 17, 2026

Dear Shelby, We would like to clarify the details regarding your Pretty Please order. This purchase had to be voided because there was no local flower shop within the delivery radius available to complete the handoff. Our protocol for unfulfillable deliveries is to immediately release all payment authorizations back to the customer. To eliminate any potential delay across banking channels, we executed an additional manual refund push through our payment gateway today. Your financial institution will post the returned credit in accordance with their standard posting schedule. Best regards,

Response from Starluck FlowersAug 17, 2026

Dear Christopher, We would like to clarify what occurred with your Always on My Mind - Long Stemmed Red Roses order. The local partner florist in charge of fulfillment was completely maxed out on delivery volume for the day and could not accept the order. Whenever a delivery cannot be fulfilled, our system immediately sends a cancellation notification to the provided email and voids the charge right away, ensuring you are free to seek other options without delay. While your refund was processed at the time of cancellation, our team has manually re-pushed the refund transaction through our billing platform today to guarantee there are no banking holds. Please allow standard financial processing timelines for your card issuer to reflect the credited balance on your statement. Best regards,

Response from Starluck FlowersAug 17, 2026

Dear Mohamed, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersAug 16, 2026

Dear Customer, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersAug 17, 2026

Dear Kody, We would like to clarify the details regarding your How Sweet It Is order. This purchase had to be voided because local dispatch schedules for same-day delivery had already closed for the day. Our strict protocol when same-day fulfillment is no longer feasible is to immediately release all customer funds. To guarantee that this credit clears smoothly and without any banking holds, we have executed an additional manual refund push through our payment gateway today. Your financial institution will post the returned balance in accordance with their standard posting schedule. Best regards,

Response from Starluck FlowersAug 17, 2026

Dear Toby, Thank you for sharing your feedback. When your order for the Spring Has Sprung Mixed Basket was received, our local partner florist had already reached maximum operational capacity for that day. Our team contacted you to explore flexible options to still fulfill your request; however, as you preferred not to proceed with adjustments, our protocol was to cancel the transaction immediately. Your payment authorization was voided and released in full right away so no customer funds were held. Best regards,

Response from Starluck FlowersAug 17, 2026

Dear Kevin, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersAug 17, 2026

Dear Mindy, Your order for the Dream In Color Bouquet had to be canceled because the delivery address provided was located outside the active coverage area of our local partner florist network. We never hold customer funds for unfulfilled deliveries, nor do we process duplicate charges. I have personally reviewed your account and double-checked the transaction records to confirm your full refund was successfully processed. To eliminate any lingering holds between banking channels, our team has also manually re-pushed the refund through our billing platform today. Please allow standard financial processing timelines for your card issuer to reflect the credited balance on your statement. Best regards,