Starkey Hearing AidsStarkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Kirk F.
We need a better interface between the iPhone and Starkey. The microphone covers need to be a little firmer when user is wearing Starkey, oxygen and glasses. Overall, they do a great job. The Holy Grail of hearing a close conversation be understandable with exterior noise is still being sought.
Response from Starkey Hearing AidsMar 13, 2023
We appreciate your feedback.
Eldon W.
batteries only last about 10 hours and then go dead and have to recharge them
Response from Starkey Hearing AidsMar 13, 2023
We recommend connecting with your hearing professional to see if any updates or maintenance might be needed.
Lew
I have been wearing Starkey hearing aides for a little over 10 years. My aids come from the VA. Both the aids and the supplier have been top notch with their service and the product. My latest devices are the Evolv AI. They are the best so far! They stream seamlessly to my iPhone and switch instantly to my truck. Along with the Thrive app, I can set the aids to accommodate almost any hearing environment. The addition of the television setting, in the app, is really helpful. A large part of my hearing disability is very poor word recognition. I still need to rely on watching the speakers face to pickup on some words.
Response from Starkey Hearing AidsMar 13, 2023
Thanks for sharing your feedback.
Prudence
With my Starkey Evolve aids it is clarity in person to person conversations and cell phone use that is less than acceptable. My aids are 3.5 yrs old, my recent professional hearing test indicates only a small weakening since the present aids were purchased. I am now shopping for aids from other companies that may better my clarity issue.
Response from Starkey Hearing AidsMar 13, 2023
We appreciate your feedback. If you have not already done so, we recommend working with your hearing professional to see if additional adjustments may be needed to help you hear in the way that you prefer.
PAW
I like the THRIVE app! It helps me see when my hearing aid is not blue toothed to my phone. Sometimes one or the other, not at the same time, will drop off. Over all I do like my Starkey hearing aids.
Response from Starkey Hearing AidsMar 13, 2023
Thank you for sharing.
David L M.
I think the aids are fine. I think the app needs to be updated. Some features I can use. Some features I’ve tried but don’t work for me.
Response from Starkey Hearing AidsMar 13, 2023
Thank you for sharing. We are continuing to update and support the Thrive app.
Jim H.
Having battery problems. Just sent one set back to factory. On other set, Premature expiration of battery. Left battery of bi-cros system just failed.
Response from Starkey Hearing AidsMar 15, 2023
Thank you for letting us know about this. When you bring the hearing aids in to your hearing professional, please let them know they can connect with our support team to review any next steps that may be available.
John L.
I got the newest in the ear aid and it just isn’t good. Fit has never been right, although it has been redone numerous times. Why do you persist with a hard plastic unit rather than have a soft silicon cap. The seal would be better and the unit more comfortable for all day wear
Response from Starkey Hearing AidsMar 13, 2023
We recommend consulting your hearing professional to see if a different style of hearing aid might be more comfortable for you.
