Starkey Hearing AidsStarkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Michael
No follow up appointment! Not working as well as I anticipated. Wrong size.
Response from Starkey Hearing AidsJan 30, 2026
Hello Michael, We understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]
Phillip
They work with there patients to find the right fit with your hearing and hearing aids.
Response from Starkey Hearing AidsJan 30, 2026
Thank you for leaving a review, Philip!
Renee'
I love my hearing aids. I am very disappointed that my husband and I are unable to have our hearing aids connected to our phones. Only one set of hearing aids per Apple account.
Response from Starkey Hearing AidsJan 30, 2026
We understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]
Bruce H.
Much better hearing
Response from Starkey Hearing AidsJan 30, 2026
We appreciate your review, Bruce!
Glenn
Just better.
Response from Starkey Hearing AidsJan 30, 2026
Thank you for leaving a review, Glenn!
Kelley T.
Lovely people to work with. Hearing aids work great. LOVE the Telehearing option. The nearest in person location for my provider is 2 1/2 hours away so the Telehearing option is fabulous. Wish the charger would charge without being plugged in so I didn't have to take an extra charging cable when traveling.
Response from Starkey Hearing AidsJan 30, 2026
We appreciate your review, Kelley!
Brian
The hearing aids are waterproof, a big plus! My "old" aids were not and had to be dehumidified every night. Sound quality is good but I wish they could be adjusted by cell phone. I'd buy them again.
Response from Starkey Hearing AidsJan 30, 2026
Hello Brian, thank you for leaving a review.
Dolores
I am not extremely happy with these hearing aides. Sometimes one will come off my ear when putting my eyeglasses on or taking off (changing glasses) or if on phone the hearing part in back of ear comes off and is then hanging there. Also I have static occasionally in one ear or the other. Very annoying. Also I am not able to hear clearly in a crowded environment.
Response from Starkey Hearing AidsJan 30, 2026
Hello Dolores, we recommend contacting your hearing care professional to help resolve this issue.
