Richard B.
The IPHONE APP has major problems that…
The IPHONE APP has major problems that affect the hearing aids. The connections can get lost when the phone is used for making a call or receiving messages. Since there is no on/off button on the hearing aids you can be in trouble until you are able to get back to the charger to reset the aids. This is a real problem and at times it can make the hearing aids unusable since the settings can be altered when this happens. If this can not be corrected a plain remote control would be better but then the price of the aids is no longer justifiable.
Response from Starkey Hearing AidsDec 4, 2019
Hi Richard, We are sorry to hear you are experiencing issues with the app. We'd like to see if we can help with the problems you are having, so please contact us at 1-800-721-3573 or [email protected] at your earliest convenience. We also welcome any questions, feedback or suggestions you might have. Thank you! Sincerely, Starkey Hearing




