Rene V.
Stardust LED is a terrible company
Stardust LED is a terrible company. DO NOT BUY ANYTHING FROM THEM. I ordered a package that was supposed to be delivered Nov 2019 (yes you read correctly). It was apparently delivered to our shores, but I never received it (think COVID played a role). Eventually it was returned to Stardust LED and they CONFIRMED RECEIPT with a promise of a refund - this was around Nov 2020. No refund followed. After MULTIPLE emails sent they stated early this year (2020) that due to the long delay (their problem) they cannot refund me but they will send a replacement. Although I don't want the stuff anymore I agreed because then at least I would be able to get my money's worth. They subsequently issued a return(against null value) but IMMEDIATELY CANCELLED THE ORDER, stating that they don't deliver to my country anymore! Since then I have been mailing them constantly to get feedback, but NO REPLY! So in essence they stole my money. What is my recourse?



