StandUpPouches.netWe are the #1 Provider of Stock and Custom Stand Up Pouches. Small business roots. Big business results.
StandUpPouches.net (standuppouches.net) has 272 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shipping & Logistics · Cleveland, Ohio
Excellent
Shipping & Logistics · West Chester, Ohio
Excellent
Shipping & Logistics · Columbus, Ohio
Excellent
Shipping & Logistics · Whipple, Ohio
Excellent
Showing 9 reviews with 1 star · Clear filters
william
i received the wrong product
Response from StandUpPouches.netJul 7, 2017
Hello William, I see that a member of our team reached out to you to confirm you received the wrong order. We absolutely want to work to make this right for you! Could you describe the wrong pouches you received so we can work to send you the correct order in a timely manner? Thank you! StandUpPouches.net
Wendy P.
Ziplock falls off when opening pouch the very first time. Tried it on 15+ Pouches so it's not a fluke. I like the pouch not the ziplock.
Response from StandUpPouches.netApr 7, 2017
Hi Wendy, Can you send us your order #? I am not seeing you in our system. It looks like you did request a sample pack, but 15 pouches don't come in the pack. We definitely want to make this right, we've never had that issue before. Thanks!
WhiteTail N.
I requested a quote which I got a couple days later but then I asked about shipping from China and asked for a quote on that and they've never responded since.
Mokhtar
you have your product name printed on my pouch I'm supposed to advertise for my product not for your website
Response from StandUpPouches.netJan 27, 2017
Hello Mokhtar, That is because you purchased our printed bottom pouches. We thoroughly describe this in the description of the bag you are purchasing: https://store.standuppouches.net/stand-up-pouches-printed-bottom-5-x-8-x-3-silver/ If you'd like, you are welcome to return the item and purchase a case of our unprinted 5 x 8 x 3 all silver foil, here: https://store.standuppouches.net/stand-up-pouches-5-x-8-x-3-all-silver-foil-1-000-case/ Thanks, and have a great day!
SomethingSaid
Well, I requested samples and never received them, so I can't speak to the quality of the product, but it is pretty terrible customer service. 1/27/17 Update Shannon reached out on 1/26 about my samples within hours of me writing this review, stating they have been shipped on 12/20 and did they have my address right. (No proof of shipment provided). Address is correct, but despite their claim that the sent samples, samples were never received. Also, I never received an order fulfillment notification the first time. We will see if they follow through this time, but unfortunately this sort have start has me questioning whether I can trust them with my business.
Response from StandUpPouches.netJan 27, 2017
Hello, We checked our records and see we sent samples 12/20/16. We will be in touch to verify your shipping address. Thanks!
Linda C.
Never received samples from company.
Response from StandUpPouches.netNov 30, 2016
Hi Linda, We're very sorry you never received your free samples. Our records are showing we sent them on 10/10/16, so you should have received them by now. We will be in touch to check your mailing address, as that is normally the reason for them not being received. Thanks, StandUpPouches.net
Shaikh
Sir what is the prosisor thi. I can't understand
Response from StandUpPouches.netMay 5, 2016
Hi Shaikh, Can you explain what the problem is? Sorry we don't understand your explanation for the 1 star review. We'd like to address whatever issues you had with the samples. Please let us know what we can do to change your opinion of us! Thanks. Your Stand Up Pouches Team
Atishey M.
Very Bad because i can not received it so how can i tell any thing about the product
Response from StandUpPouches.netMay 27, 2016
Unfortunately we cannot ship our free sample packets outside of the U.S.A. We would be happy to make shipping arrangements so that you can get a sample.