Connie S.
Buyer beware
The company lists their location as London, England but their products ship from China. When I had questions about how long shipping was taking, they were somewhat timely in their responsiveness. They only have email available for customer service. I was not able to locate a phone number anywhere. But when the package was finally delivered, opened and missing items, they suddenly became unresponsive. I emailed them on the day the package was delivered, 12/26/2025 about the issue and have emailed them 5 times since with only an automated response. I even took it upon myself to contact the carrier, supplied photos and documentation, and obtained their confirmation that the merchant would be eligible for a claim. After emailing this information to the merchant, I still have not gotten a response. I do not recommend doing business with this company. Their lack of communication after more than 6 weeks and multiple attempts to reach them is unacceptable.