Kody
The quality of their service is ABSOLUTE GARBAGE
The quality of their service is horrible. The support will NEVER fix something for you. They will give excuse after excuse DO NOT USE THEIR SERVICES!!!

SSD Nodes' VPS platform combines speed, simplicity, and resiliency to let you get back to growing your business or developing the next great experience on the web. Backed by a 14-day money-back guarantee and a 100% uptime SLA.
SSD Nodes (ssdnodes.com) has 251 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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IT & Communication · Spring Valley, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · Los Angeles, California
Excellent
Showing 52 reviews with 1 star · Clear filters
Kody
The quality of their service is horrible. The support will NEVER fix something for you. They will give excuse after excuse DO NOT USE THEIR SERVICES!!!
Sam A.
If it seems too good to be true, it probably is. Most of the positive reviews here are fake or posted immediately while the performance still holds up. Do not trust them.
Holly L.
So I was very skeptical about SSD Nodes the first time I saw the website. The prices seemed *really* good, especially if you went for a three year contract. Like, for just *that* much, I could have a 32GB, 8-core machine? It's a lot up-front, but wow, that's cheap across a three-year period! And I knew at least one person that vouched for them, despite the fact that I heard multiple people say in reviews that they ran into problems. I figured, "I won't run into problems, I'll give them the benefit of the doubt!" So I threw a lot more money into this than I wish to share, especially given the star rating of this review. The first few months were a dream, it was everything I thought it'd be. I ran all of my stuff just fine. Everything seemed to work perfectly. And then, one day, I couldn't access my server anymore. It wasn't because it was suspended or down or anything, it just... suddenly couldn't handle the load it had been able to handle up until that point. I rebooted it, I turned everything off that I was using and it seemed... functional. But something felt wrong. It felt like it was a lot more sluggish than I ever recall it being. I reset the server to a fresh, new OS, then ran a benchmark on it and it was far, far slower than it was the last time I ran the benchmark. I contacted support and they insisted that the server was not being throttled, and when I pressed, they insisted that there was no issue with my server, no hardware problems, no abusive programs running, and that it was functioning the way it was supposed to and had plenty of resources available. So I figured I'd live with this disparity in their words and my experience. I'd use this server sparingly, for long-term stuff that didn't really need any resources, period, because I knew it wouldn't be able to handle it. I got at least one service up and running on it, so I figured maybe things would be OK and I could at least somewhat get my money's worth. But then, I just woke up this morning and the server was randomly shut off. No attempt to restart on its own, no attempt to reach out to me and go "hey, the server was shut off"... This broke something in me. I'm... I'm just... I'm done. (Edit 1: A day later and it shut off again. Still no warning. It seems like this is going to be a constant thing until I just completely give up using this server. I put in a support ticket, let's see what reason they'll have to disregard it...) This reminds me of a time I used another virtual machine hosted by another company a good few years back, one that had *extremely* cheap monthly cost hosts but had constant issues, and when I asked "hey, what gives" they told me something to the effect of "you got what you paid for." I vowed never to use that company again. Now I've thrown a ton of money into this server, with this company, but over a three year period, it's a very small amount monthly. And I'm getting what I paid for. My experience with SSD Nodes is certainly not a polished experience. The performance of the server, past those first few months, were not the kind of performance I would expect from even a cheaper, smaller virtual machine, let alone an 8 core, 32 GB one. I gave them more chances than I should've. I should've stopped when I realized that their deals on servers basically run perpetually. I should've stopped when I read the reviews. I should've stopped when I realized that I didn't even know the person that vouched for them all that well. But I didn't, and now I have a slow server that I paid way too much for, for the next two and a half years, that I can't even guarantee reliability from. If you're reading this review and you're looking at those prices and thinking "maybe I should", a word of advice: RUN, don't walk, away.
Salvo O.
Worst vps service I ever used. I've got a vps with 4 vcores and 32gb ram but it can't handle a couple of wordpress site with virtually no traffic. Time to first byte it's like 2 seconds...
Sam
ssdnodes.com is a fraudulent company . Even after cancelling the service they keep billing you. They try to shake you down when you question them for bad business practices . even some kid in the basement running a server will have better business ethics than these guys. Stay AWAY !
domain A.
I had previously tried their service in 2018 but VPS out of North America data center was very slow in Asia. I sent them ping responses and all the details they asked but they were unable to make it better so I canceled the service within allowed 14 days. Now after 2 years, they started VPS from Frankfurt datacenter so I wanted to give them another try due to attractive prices for 3 years; so ordered a VPS. Everything looked good until when I tried to purchase additional IP, I was told no additional IP was sold. Why would you not disclose before placing the order? Second issue, support turn-around time was very bad and no phone number to call. Third problem I faced when VPS was unaccesible, I found Console was disabled in their custom version of WHMCS. Lastly, I was not able to remove my credit card info (I know WHMCS provides this but they had it disabled). Due to these issues, I raised ticket for cancellation leveraging the 14 days refund guarantee provided. Guess what... here comes the catch of so good prices to be true... I was shocked when I was told that 14-days refund was ONLY offered to new customers. Wow... what a trap! I paid for 3 years of service ONLY with assurance that I have 14 days refund guarantee offered to try out and it was my first order in this new data center. After going back and forth for a month, finally I started dispute with credit card company but they decide din merchant's favor due to hidden terms & conditions listed somewhere on their website stated that 14-days refund only applies to first order. My bad, I should have read that and could have used different email address with new account. Any way, the worse part is not over yet... after losing the dispute, they suspended the VPS also. So now I have lost almost $300 and no server. STAY AWAY!
Aleksei S.
Terrible service. They always spamming my email with various promotions and did not deign to notify that they will bill me for another year. Once they billed me for another year, I asked support to terminate the service and issue a refund. They declined to refund and still shilling me with their servers. I asked several times to delete the account and all associated data according to GDPR policy, but they still keep data of my credit card and I will be not surprised if they charge for another year. Keep away from SSD nodes, Hetzner is much more adequate
Nen K.
Don't get tricked by their 'cheap annual plans', We paid full year upfront and they only activated the server we ordered only just for 2 (two) months, then terminated our account without warning, saying that we're serving child porn pages, we're a Christian mega-church with very a well-known name in the country and with good faith and belief, we say that don't host child porn or have violated their TOS previously (at least no warnings were given). We asked for a refund, but they never responded to our email. And here's their first and last email: Your account has been terminated due to excessive and repeated violations of our TOS. 7. Child Pornography: Strasmore has a zero-tolerance policy on child pornography and related sites. The hosting of child pornography or related sites or contact information is in direct violation of federal law and Strasmore’s AUP. Disclaimer: Strasmore retains the right, at its sole discretion, to refuse new service to any individual, group, or business. Strasmore also retains the right to discontinue service to Customers with excessive and/or multiple repeated violations. You are responsible for the content on your server. We will not respond to any further messages. -- Arun P. Technical Support Representative Strasmore, Inc. Our server is pretty clean though, this is just very unfair since they didn't even give us the last chance to investigate our server. Luckily we have 12 hours replication to our other server, so we could just activate the replica server and updated DNS records and we're back within hours with a very minor roll back. We investigated our server and didn't find any child porn, and now we have the same server up and running and let's say it's true that we're hosting child porn, obviously, we'll get a warning with our current upstream. Another funny thing is they keep spamming our email with their 'turns out' scam promotions. Anyway, we're moving forward!