Storage Rentals of AmericaReviews of sroa.com

After two years they raised the rent $40.00 in July 2026 and $40.00 again in Oct. 2026. They cannot justify $80.00 increase and now I worry they are going to continue to raise me $40.00 every few months.

Without going into detail, Debbie is the man at the facility I've been at for over a year and she has made me a SUOA customer for life.

Went to pay my bill today had an altercation with Deja in the office she became verbally abusive. Deja told me she was going to evict me because she didn't like my attitude I guess this is how sroa treats its customers with verbally abusive employees. When I asked to speak to a supervisor/manager she told me there was nobody higher up than her. This verbally abusive employee needs to be fired. Her name is Deja

The office manager is grovetown ga is great. I paid three months in advance and ended up moving out after two weeks. Corporate will not refund or give credit. For this reason they received a two. I would not go here if you expect good business. The only positive thing was the office manager.

I drove my car to West Virginia packed with the first load on a move to Charleston. Found the BEST storage unit that is climate controlled, CLEAN, easy to move dollies with convenient elevators and easy access to unload or load car. Their best asset is in personnel. Such friendly ready to help people such as Hailey and Andrew made the work enjoyable. Can't say enough nice things!!!!

I strongly recommend avoiding Storage Rentals of America. My monthly rent has been increased three times in just two years, going from $108 to $122, then $138, and now an outrageous $178 per month for the exact same 10' × 10' unit. That is an increase of almost 65%, with no improvement in the unit or service to justify it. The most recent jump alone—from $138 to $178—is nearly a 29% increase at once. This pricing strategy feels designed to lure customers in at a reasonable rate and then repeatedly raise the rent once moving everything to another facility becomes difficult and inconvenient. Customers should not have to live with constant, unpredictable price increases simply because the company assumes they are trapped. The facility itself may be adequate, but these aggressive increases completely destroy any sense of value or trust. Before renting here, understand that the advertised price may have very little connection to what you will be paying later. After this experience, I would not recommend this company to anyone.

I don't do negative reviews often. It has to be egregious. This one is. I have been with the same storage company in Bay St. Louis for a decade after dad died, and we rented out the house. They've changed ownership multiple times, but are now owned by Storage Rentals of America. Moved to a smaller unit and signed a $191/mo lease agreement in late May. Received a $66 (33%) rate increase starting in September. I specifically asked if this was the annual rate until we renewed next year and was told yes. The manager even looked at rates by unit to get the best price for me. Absolutely will be moving out ASAP. I should have moved out completely because they were doing this before we signed a lease. I made an assumption (yeah, I know) that it was for to our not having a signed lease after they bought out the old company. Do not recommend.

Deborah is great to work with. She has always been there for me. Being honest and helping with my needs.