SpyfocusReviews of spyfocus.com

If I could rate as zero I would. Ordered on 26 Nov. nothing received. All the options to contact the supplier do NOT work. Avoid. Avoid. Avoid.

SCAM!!!! They advertised the camera as being cheap and i was over charged by $70 !! The camera turned up and we could SEE SOMEONE ELSES HOUSE!!!!!! Absolutely horrific company told us because it was out of the celefone we could not return and have been offered a refund of $20 !???? Absolutely a joke and also concerning that we see someone else’s house …..

UPDATE As I had no reply I issued a dispute with PayPal. I had a reply from the Spyfocus within 24 hours and after being offered a 25% then 50% refund option I have now received a full refund. AVOID. Company offers 30 day money back on the goods. Website is unhelpful and offers no procedure other than to contact them by email, online form, WhatsApp or phone, none of which will get you a response other than an automated one. I had to contact PayPal before I had any proper contact with anyone. I have been offered to keep the goods for 25% of the cost which will be for the items only, not the warranty charge that they added to the bill without my consent. I have declined their offer and am still waiting for a response. I will escalate with PayPal for a refund and see what happens. Wished I had read the reviews on here first. Lesson learnt!

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

I went on the site to buy 2 cameras,I was using PayPal to buy them,when I got returned to the site from PayPal another window pops up saying if you buy more cameras they’re cheaper and it wanted me to order 4 more cameras,then another window pops up wanting me to buy sd cards that I thought came with the purchase,I got so confused at that point I closed the site without finishing the order and around 30 minutes later I was billed for 51 dollars and 97 dollars without ever finishing the order,what a rip off.im working now to get my money back

Hände weg von dieser Firma! Die Lieferqualität ist schlecht, das Gerät ist mangelhaft und die App praktisch unbrauchbar. Auch die Bildqualität ist äußerst enttäuschend. Der Kontakt mit der Firma ist reine Zeitverschwendung – man erhält immer die gleiche Antwort, egal wie oder was man schreibt. Entweder werden meine E-Mails angeblich bearbeitet, oder – wenn man sich gar nicht meldet – wird der Fall einfach geschlossen. Ich kann wirklich jeden nur davor warnen, hier etwas zu bestellen.

Lieferung war okay, App und App Bedienung nicht zufriedenstellend ! Kontakt mit Lieferanten sehr schwierig! Emailadressen teilweise nicht erreichbar! Kontakt über Paypal aufgenommen, danach problemlose Rückabwicklung des Kaufs erfolgt! Rücksendung an den Lieferanten allerdings auf eigene Kosten!

I bought 6 of these having read positive reviews which must have been fake. Spent hours trying to connect, didn’t know they needed SD cards. Got a friend to try - failed too. Total waste of time and money but unfortunately too late to return. DO NOT BUY these prices of crap! If I could have given zero stars I would have.