Renee
Service was great
Service was great. Unfortunately these shoes were not very comfortable and pinched my feet. Only reason for less than 5 stars.

The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Spring Step Shoes (springstepshoes.com) has 520 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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520 approved reviews, newest moderated first
Renee
Service was great. Unfortunately these shoes were not very comfortable and pinched my feet. Only reason for less than 5 stars.
MH
I’m a hard fit. The shoes fit, anre well made, and are comfortable! Makes me happy!
Response from Spring Step ShoesOct 13, 2025
Hello MH, Thank you for your 5 Star review! Your feedback is greatly appreciated and we're pleased to read that you are enjoying your comfortable new shoes. If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
Pat F.
The shoes are beautiful. My problem came when I got a blister on my toe the first time I wore them. I'll just put a bandaid on and keep wearing them!
Response from Spring Step ShoesOct 13, 2025
Hello Pat, Thank you for your 4 Star review! Your feedback is greatly appreciated and we're so glad to hear that you love the look of your shoes! 😊 We’re sorry to hear about the blister and hope it heals quickly. Sometimes new shoes need a short break-in period, and using a bandage or something like Moleskin can help make them more comfortable as you wear them. If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
SUSAN G.
Comfortable shoes quick delivery
Response from Spring Step ShoesOct 13, 2025
Hello Susan, Thank you for your 5 Star review! Your feedback is greatly appreciated and we're pleased to read that you are enjoying your shoes. If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
Andra Jodi S.
They are very nice, pretty & hopefully comfortable . There is a small flaw on one strap appearance wise but it is too late to return as I needed them for a wedding very soon.
Response from Spring Step ShoesOct 13, 2025
Hi Andra, Thank you for taking the time to leave a review regarding your recent experience with us. We noticed that you rated your interaction with a 1-star review, and we're truly sorry that we did not meet or exceed your expectations. We will send you a separate email to further assist you with your concern. Thank you again for sharing your feedback, and we hope to have the opportunity to better serve you in the future. Best Regards, Yve Customer Care Team
Renee W.
I looooove my purchase. The package came in a timely manner and the shoes were nicer than I expected.
Response from Spring Step ShoesOct 13, 2025
Hello Renee, Thank you for your 5 Star review! Your feedback is greatly appreciated and we're pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day! Spring Step Shoes Customer Care Team
DIANE S.
Lovely shoes, I have 29 pair of Spring Step shoes and have gifted them to my daughters, cousins and friends too. They are so comfortable. I was not able to wear heels until discovering Spring Step shoes.
Response from Spring Step ShoesOct 13, 2025
Hello Diane, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
Valued C.
I just purchased some spring steps, I have the work Mary Jane type. They are making my feet hurt. But I’m gonna try to break them in like the lady said
Response from Spring Step ShoesOct 16, 2025
Dear Valued Customer, Thank you for your feedback. We’re sorry to hear that your new Spring Step shoes are causing discomfort. Sometimes shoes need a short break-in period, and using cushioned insoles or wearing them for short intervals initially can help. If the issue continues, please contact our Customer Care Team at [email protected] for further assistance, and we’ll be happy to help. We appreciate you taking the time to share your experience. Best Regards, Yve Customer Care Team