Spring Step Shoes Reviews | Read Customer Reviews of springstepshoes.com

Spring Step Shoes Reviews | Read Customer Reviews of springstepshoes.com

Spring Step Shoes reviews

520 approved reviews, newest moderated first

Shirley R.
Oct 29, 2025
I will be sending them back. I'm very disappointed.
I will be sending both pair back. They were narrow and the material very stiff.
Response from Spring Step ShoesOct 30, 2025
Hi Shirley, Thank you for taking the time to share your recent experience with us. We’re truly sorry to hear that the shoes didn’t meet your expectations in comfort and fit. We understand how important it is for your shoes to feel just right, and we regret that this wasn’t the case. We sincerely appreciate your feedback, as it helps us improve both our products and service. We hope to have the opportunity to serve you better in the future. Best Regards, Yve Customer Care Team
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JANE A L.
Oct 29, 2025
I love the shoes
I love the shoes, they look very classy. They are very comfortable and will go with just about everything I wear.
Response from Spring Step ShoesOct 29, 2025
Hello Jane, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
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NANCY
Oct 29, 2025
My Spring Step order
My Spring Step order I received my boots very quickly after o sent my order. They are very stylish and true to size. My experience with the company has been excellent.
Response from Spring Step ShoesOct 29, 2025
Hello Nancy, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
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Cindy
Oct 29, 2025
Good quality shoes & boots designed…
Good quality shoes & boots designed beautifully and different.
Response from Spring Step ShoesOct 29, 2025
Hello Cindy, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
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JANICE K.
Oct 29, 2025
THE COMFORT YOU WONT ANYWHERE BUT SPRING STEP SHOES.
I LOVE THE SHOES AND ALWAYS LOVE SPRINGSTEP SHOES FOR MY COMFORT. HOWEVER I MUST INFORM YOU OF A MISTAKE, THEY SENT ME TWO PAIR OF THE SAME SHOE. SO TO BE HONEST, I WILL SEND YOU THE EXTRA PAIR THAT I DON'T THINK WAS PAID FOR.PLEASE CHECK TO SEE IF I HAVE BEEN CHARGED FOR THE SECOND PAIR. I WANT TO RETURN THE UNPAID PAIR OF SHOES. I WANT TO BE HONEST IN THE PROCESS. GOD BLESS
Response from Spring Step ShoesOct 30, 2025
Hi Janice, Thank you so much for your kind words and for being a valued Spring Step Shoes customer! We truly appreciate your honesty and want to help get this sorted out for you. Please contact our Customer Care Team Monday–Friday, 9 a.m.–6 p.m. EST, at 1-877-444-6703 or email [email protected] so we can look into this and assist you further. — The Spring Step Shoes Team
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Phyllis M.
Oct 28, 2025
I purchased three pair of shoes
I purchased three pair of shoes. Unfortunately I had to return them. The store located in Jackson NJ took them back. The clerk was unable to print me my return charge credit and would not give me back my original receipt. I had her sign the original receipt with her name and date of return, and then take a picture so I would have proof of the return.
Response from Spring Step ShoesOct 29, 2025
Hi Phyllis, Thank you for taking the time to leave a review regarding your recent experience with us. We’re truly sorry that we did not meet or exceed your expectations. We appreciate you sharing the details about your return at our Jackson, NJ location. I understand how frustrating it must have been not to receive a printed return confirmation or have your original receipt returned. Please rest assured that we’ve shared your feedback with the store management team so they can address this and ensure a smoother process for future visits. Thank you again for sharing your feedback, and we hope to have the opportunity to better serve you in the future. Best Regards, Yve Customer Care Team
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Lillian Z.
Oct 28, 2025
Simple Ordering experience for great looking shoes
It was easy to order,my order came sooner than anticipated, & the shoes are adorable. They are extremely comfortable & very well made.
Response from Spring Step ShoesOct 28, 2025
Hello Lillian, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
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Alexander
Oct 28, 2025
Shoes came quickly and are great
Shoes came quickly and are great. My fiance loves the shoes i bought her. They are pretty and good quality.
Response from Spring Step ShoesOct 28, 2025
Hello Alexander, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
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