Spring Step ShoesThe ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Spring Step Shoes (springstepshoes.com) has 520 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingClothing & Underwear · Ruskin, Florida
Excellent
Clothing & Underwear · Naples, Florida
Excellent
Clothing & Underwear · Boynton Beach, Florida
Excellent
Clothing & Underwear · St Petersburg, Florida
Excellent
520 approved reviews, newest moderated first
Phyllis
Salesperson was very attentive, helpful & polite.
Response from Spring Step ShoesDec 7, 2025
Hello Phyllis, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Dawn
I love this company! They have great quality shoes and quick shipping!
Response from Spring Step ShoesDec 4, 2025
Hello Dawn, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Helen S.
service agent was knowledgable and kind
Response from Spring Step ShoesDec 5, 2025
Hello Helen, Thank you for your 5 Star review! We truly appreciate your kind words and are glad to hear that our service agent was knowledgeable and helpful. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
Jane C.
I had to return boots due to size was too small, but eventually they refunded me!
Response from Spring Step ShoesNov 18, 2025
Hi Jane, thank you for taking the time to share your feedback. We reviewed your order and confirmed that your refund was correctly issued through Shop Pay, which can sometimes create confusion if you’re expecting the funds to appear differently on your statement. Our team reached out by phone and left a message to help clarify this for you directly. If you have any additional questions or need further assistance, please feel free to contact us at 877-444-6703.
Pam L.
Shoes are always very comfortable. Returns are easy !
Response from Spring Step ShoesNov 11, 2025
Hello Pam, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Lori O.
Love the unique boots. Always fits true to size. Better for a narrow width which is good for me. Comfortable. The store manager is knowledgeable, professional and friendly.
Response from Spring Step ShoesNov 6, 2025
Hello Lori, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Karen H.
The Merchant with the Mostest My daughter and I visited Spring Step in Lancaster, Pa. We were immediately greeted by one of the owners who went out of her way to provide excellent customer service. I was looking for specific shoes by Lartiste and not only did she know her product but was well informed on other brands in the store. I usually order online but will definitely return to the store with that kind of customer service!
Response from Spring Step ShoesNov 5, 2025
Hello Karen, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Barbara
Easy to follow instructions. Good updated on process. FEDEX easier carrier than UPS
Response from Spring Step ShoesNov 5, 2025
Hello Barbara, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!