Iris A.
They process my claim within two days
They process my claim within two days. Very fast.
Response from Spot Pet InsuranceOct 19, 2026
Thanks for being part of the Spot family ❤️🐾

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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11,960 approved reviews, newest moderated first
Iris A.
They process my claim within two days. Very fast.
Response from Spot Pet InsuranceOct 19, 2026
Thanks for being part of the Spot family ❤️🐾
Vincent H.
Easy to use, highly recommend
Response from Spot Pet InsuranceOct 19, 2026
Thanks for being part of the Spot family ❤️🐾
Bobbie H.
Overall very simply to sign your pet up with insurance.
Response from Spot Pet InsuranceOct 19, 2026
Thanks for being part of the Spot family ❤️🐾
Mary N.
Submitting claims is easy and they are handle in a timely manner
Response from Spot Pet InsuranceOct 19, 2026
Thanks for being part of the Spot family ❤️🐾
Saanu
Quick and efficient
Response from Spot Pet InsuranceOct 19, 2026
Thanks for being part of the Spot family ❤️🐾
Maikel Ricardo Perez V.
Don't make the mistake of hiring Spot Pet Insurance. I have been religiously paying my monthly insurance fee for more than a year, trusting that they would support my pet's health when necessary. The reality is totally different: they are a complete scam. I have submitted two formal claims, attaching absolutely all required documentation, including detailed receipts and records provided directly by the veterinary clinic. However, they find any excuse to deny the refund. The worst of all is the lack of transparency and administrative hygiene. Instead of giving a detailed and reasonable explanation of why it doesn't cover the event, they just send automatic responses simply saying "claim denied under code X, you don't qualify," leaving you blindly for no clear reason. My last claim was for a veterinary bill of $1,800, and again they denied it completely despite sending exactly what they asked me for. The only thing they serve is to charge month by month; when the time comes to fulfill their part of the contract, they turn their backs on you. Save your money and look for a serious company. Spot Pet Insurance only seeks to keep your money without offering any real support to your pet.
Response from Spot Pet InsuranceOct 19, 2026
Hi Maikel. This is not the experience we aim to provide. Please accept our sincere apologies for any inconvenience caused. Please reach out to us at [email protected] with your email or account number so we can look into this.
Erika
Good customer service. And spot actually pays claims instead of arguing everything to get out of them! Honest company
Response from Spot Pet InsuranceOct 19, 2026
Thanks for being part of the Spot family ❤️🐾
Maria F.
Filing a claim was very easy and the review and response time were incredibly fast. They communicated and made sure I knew what was happening with my claim every step of the way. The little bit extra I pay for wellness care is absolutely worth it for my pup.
Response from Spot Pet InsuranceOct 19, 2026
Hi Maria, Thank you for the positive feedback! Thanks for being part of the Spot family ❤️🐾