Spot Pet InsuranceReviews of spotpet.com

Best service

Spot Pet Insurance was new to me and my rescue, Pugsly. After two Emergency Vet visits, I've been reimbursed immediately, no hassle, easy to file a claim and be reimbursed within a day! Direct deposit to the credit card I used is such a relief! Spot Pet Insurance are great business people I would 100% recommend joining Spot Pet, having a stable bill amount is great compared to an unexpected surprise! MK

It’s been the best decision to have Spot!! So great and easy to use.

Solid download it

Была Рада работать с вами!

Purchased insurance for my cats. Took them to the vet for illness. They claim 1 day decision time on claims. Took about 5 days. Bill was $284.90 with a $100 deductible with 90% reimbursement. Covered no part of the bill and even managed to claim that I didn't cover the deductible despite that the bill was nearly 3x the deductible. For my other cat, insurance was purchased around 10 months ago. Made a claim on it which surpassed the deductible. Still says $0 of the $100 deductible has been met. **In response to calling their customer service team, I have. They lied to me multiple times and made up lame reasons for declining coverage- somehow an examination fee (the fee the vet charges to examine the pet) is a "pre-existing condition"? I explained that to them but they continued to stay that is a pre-existing condition. Somehow a test that diagnoses them with a new condition that they never had is also categorized as a "pre-existing condition". I called her out on this. She hung up on me. Scam company. Only sign up for their coverage if you want to throw away your money.

They quickly reviewed & paid my claim. It was a big hospital bill as we had to rush our dog to a 24/7 hospital on a weekend after she collapsed.

Just started with them but so far it has been easy and quick.