Spot Pet InsuranceReviews of spotpet.com

Well... why are all insurance companies seem to be run by scammers? I took my pet to the vet because she was scratching too much and they gave her some medicines, saying it could be seasonal, or a tick bite, or something else. Spot asked me for her medical history, and then denied the claim because they considered it a "Pre-existing condition" since I had taken her two years ago to the vet for an allergic reaction... Well... that is just ludicrous. If I have a flu today, go to the doctor, and 2 years later go to the doctor for a flu, do I have an EXISTING CONDITION??? Of course not!!!!! I would be ok with the money I spent going towards my deductible, actually I expected it, but to be denied on such a ridiculous argument??? They SUCK! If she had cancer, OK, I would understand. But for this? Just dishonest.

Claim was processed and payment received in very short period of time. Excellent performance.

I would give it a zero star if I could. They did not help cover anything out of two leg surgeries and we have been paying for two dogs for 6 months and now we will never have spot again. We are young will always have multiple dogs on insurance but never will it be yours again! Let this be a warning to others that you should get a real dog insurance company. Their customer service is basically non-existent as well.

Took dog to the vet for routine vaccinations and looks like I’m going to be reimbursed quickly a check was sent for all the services under preventative plan that I paid for. When you get what you paid for and don’t have a hassle with your claims, can’t ask for much more.

All my questions were answered, very polite person great attitude

Amazing claim response time!!

Easy claim submitting and that you all took the time to get the details you needed

Very streamlined process of reimbursement.