Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
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Excellent
11,960 approved reviews, newest moderated first
Rosalind R.
That I can take my fur baby to the vet and feel confident that she’s going to get the best care and I will be reimbursed promptly a big thanks to Spot Pet Insurance for all you do
Response from Spot Pet InsuranceJul 25, 2024
Hi Rosalind! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you.🐾
Helen B.
Super fast processing
Response from Spot Pet InsuranceJul 25, 2024
We’re delighted to hear about your positive experience with our pet insurance, Helen! Thanks for choosing Spot to protect your furry family. 🐾
Sara G.
On multiple occasions reimbursements have been sent by check vs going to the direct deposit account I have setup (and that spot has direct deposited before). When I try to get in touch with customer service, I get an automated line saying to use the app. When I try and contact via email I get no response. Also, I always pay my vet in full but this time it says it’s paying the vet and me!?!? I moved the day after submitting that reimbursement so this entire situation has been super inconvenient as I’ve not gotten a response from customer service and not sure if it’s direct deposit (like it’s supposed to be) or a check. Awful service all around.
Response from Spot Pet InsuranceJul 24, 2024
Hi Sara. This is not the experience we aim to provide. Please accept our sincere apologies for any inconvenience caused. Our team is actively looking into this and will ensure your concerns are addressed promptly.
Joe K.
Everything was done very quickly as it always has been for us.
Response from Spot Pet InsuranceJul 23, 2024
Thanks for being part of the Spot family, Joe ! 🐾
Nan P.
We are frequently talking about the ease of making an online claim. It’s been efficient and easy. That means so much. On top of that, we have good coverage for our dog and know it’s not going to be a struggle to keep giving him the care he deserves.
Response from Spot Pet InsuranceJul 22, 2024
Hi Nan, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! -The Spot Family 🐾
Jennifer S.
Easy to use app. Easy to get reimbursed. Highly Recommend
Response from Spot Pet InsuranceJul 23, 2024
Hi Jennifer, thanks for choosing Spot to protect your furry family! 🐾
Anthony B.
Fast, friendly, efficient & fair processing of claims. At ease with them having our back.
Response from Spot Pet InsuranceJul 23, 2024
Hi Anthony, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
Abs
Speedy response to questions and claims
Response from Spot Pet InsuranceJul 23, 2024
Hi there, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾