Spot Pet InsuranceReviews of spotpet.com

Spot has renewed my faith in the crummy insurance industry. I did my homework and read horror stories of tricky claims denials before going with Spot because they had more positive customer experience reviews. I wanted something with affordable premiums and more importantly, something I could actually use with real humans who will help me, when I actually needed it. Look…no one wants to buy - much less use -insurance. But when you need it, choose a company with some integrity. Who wants to keep paying premiums and then never actually get reimbursed when you need the coverage? Not me! With Spot, my naughty puppy’s accident and illness were both covered as agreed to and I got my claims approved quickly. No games, no gimmicks, no gotchas.

If you read the fine print and understand the policy—I don’t see any reason to be upset. Every new illness invoice I’ve ever filed has been covered without an issue. It’s actually super easy to file claims too. The app lets you submit an invoice and explanation with the claim, and then the reimbursement goes through in a couple of weeks (after the deductible and coinsurance, ofc) . I am also happy with the premium I pay to take care of my baby. Her first year, the coverage they provided actually exceeded the cost of the premium I paid. I expected a premium increase because of this but I was happy to see they didn’t increase my premium. Spot is totally worth every penny.

Great coverage and quick response time!

I had about 5 choices of companies that my work partners with for pet insurance. I initially went with spot due to its adjustability. I liked I could pick my deductible, yearly coverage amount, etc. having a puppy I added the wellness package as well. Unfortunately my puppy ended up getting severe allergies and we had to take her to a dermatologist for testing, which was more than I expected. Long story short she put on allergy shots and 5 other oral meds to help clear her skin. The claims process was soooo easy, fast and they stuck by their word. Since it was not preexisting it was all covered. I will say the preventative is covered at a baseline cost so if your vet charges more you will get the base amount reimbursed, it’s still saving!!! I will keep spot pet insurance forever and have recommended it to every one I come into contact with.

Received refund quickly.

Is a peace of mind to have an insurance like SPOT, I meet my deductible which is not crazy and after that I had an emergency with my dog, I paid out of pocket $2,600 and then submitted a claim with all the required docs, truth to be told, in less than a week I had my reimbursement and there was no hassle to get it, please consider spot for your dogs needs….

Found this great coverage after reviewing 3 other higher rated companies. Others ha too much “fine print”

I originally left a 5 star review because of good customer service, ease of use and quick reimbursement. Going into my 3rd year with the insurance and one of my cats had surgery. Again , quick reimbursement and no issues . However , I just received a renewal notice with a $30 increase ( which is a 75% increase, crazy!!) and a canned answer on to why ( rate changed because of increase vet costs , location, age and will never increase because of pet’s claim history ). There is no way vet costs or being one year older should warrant such high increase! Even with changing deductible or reimbursement percentage , the insurance becomes worthless and way too expenses . I am very disappointed by the large rate increase after being a loyal customer with two cats for so long