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Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

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Insurance
Spot Pet Insurance

Spot Pet InsuranceReviews of spotpet.com

4.611,960 reviews
Insurance
100 Biscayne Blvd, Suite 400, Miami, Florida

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Spot Pet Insurance4.6

Reviews11,960 About Contact

Overall score

4.6 out of 5

Excellent

Average of 11,960 reviews

Distribution

5★85%
4★6%
3★2%
2★2%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 905-1595
spotpet.com
100 Biscayne Blvd, Suite 400Miami, FL 33132

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About Spot Pet Insurance

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.

Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: spotpet.com
Website: spotpet.com
Category: Insurance
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

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Kisa F.
Dec 14, 2024
I never thought in a million years that…
I never thought in a million years that I’d need to purchase pet insurance. I’ve had pets all my life and never needed it until now. I’m super happy my pet was covered after a recent illness with 2 trips to the vet hospital. I was reimbursed quickly, the terms were clear and easy! Thank you!!!
Response from Spot Pet InsuranceJan 2, 2025
Hi Kisa, We’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags! ~The Spot Family ❤️🐾
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Maria R.
Dec 14, 2024
When I submitted the claim for my pet…
When I submitted the claim for my pet spot answer pretty fast and I'm getting my reimbursement in a couple of days , great 👍 thank you !
Response from Spot Pet InsuranceDec 16, 2024
Hi Maria, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
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Kasey H.
Dec 14, 2024
I rarely ever leave reviews...
I rarely ever leave reviews for anything. Spot has been a blessing. Over this past year, I have had two fur babies in and out of the vet more than they ever had been. My cat, Zoey, had a spell that required a late night visit to an emergency vet clinic that eventually led to a tumor/possible cancer discovery. When the time came to say goodbye and I put the claim in for her euthanasia bill, a Spot rep called to give condolences and assure me that they would take care of the next steps for me. They put through the cancelation of coverage for her policy, again made sure that everything was as ok as they could be AND sent a card sending condolences. Overall, Spot is straight forward in what they do and don't cover and have a respectable turnout time for refunds. Thank you Spot!
Response from Spot Pet InsuranceJan 2, 2025
Hi Kasey, We are so sorry to hear about the loss of your pet. Saying goodbye is the hardest part of being a pet parent and we want you to know we are thinking of you during this hard time. We're glad we could be there to support you when it mattered most. Thanks for being part of the Spot family ❤️🐾
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scott C.
Dec 14, 2024
Review and payment of my claim was…
Review and payment of my claim was simple and fast
Response from Spot Pet InsuranceJan 2, 2025
Hi Scott, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
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Nicole
Dec 14, 2024
Spot has been there when my pup has…
Spot has been there when my pup has gotten himself into a pickle, thank you spot!
Response from Spot Pet InsuranceJan 2, 2025
Hi Nicole, We’re so glad you had a positive experience and got your pup the help that he needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Report
Rosalind C.
Dec 14, 2024
I have always had a great experience
I have always had a great experience with Spot’s staff and insurance. They are always helpful and courteous
Response from Spot Pet InsuranceDec 16, 2024
Hi Rosalind, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
Report
Alma B.
Dec 14, 2024
I have been waiting for 4 weeks my…
I have been waiting for 4 weeks my reimbursement! This place is horrible!
Response from Spot Pet InsuranceDec 17, 2024
Hi Alma. We continually strive to deliver the best experience and apologize if your recent experience with us have fallen short of that. Our team is actively looking into this and will reach out directly to address your concerns
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Jean
Dec 14, 2024
Policies are very tight
Policies are very tight, difficult to get positive outcomes from claim submission
Response from Spot Pet InsuranceDec 17, 2024
Hi Jean. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
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